Teresa Quiala

About

With a strong foundation in languages and humanities from Escola Secundaria Leal da Câmara, I have built a diverse career across various roles and industries. Currently, I serve as a Security Delivery Associate at Accenture, where I support the delivery of security services and ensure compliance with security policies. Previously, I worked as an Administrative Assistant at Accenture, managing sensitive content and maintaining adherence to client policies. My experience also includes freelance translation work on Upwork, where I provided both literary and technical translations. Earlier in my career, I gained customer service skills as a barmaid with Iberostar Group. My varied experiences have equipped me with a versatile skill set, enabling me to adapt and excel in different professional environments.

Experience

• Security Delivery Associate · Accenture05-01-2023

  As a Security Delivery Associate, responsible for supporting the delivery of security services and solutions to clients, ensuring compliance with security policies and procedures.

• Administrative Assistant · Accenture09-01-2021 – 05-01-2023

  Reviewed and classified highly sensitive content; fulfilled base productivity and quality requirements; understood and remained up-to-date with client policies and guidelines; resolved inquiries according to defined policies and procedures; escalated issues to Team Lead or client Point of Contact as appropriate.

• Tradutor freelancer · Upwork12-01-2018 – 08-01-2022

  Provided literary and technical translations.

• Barmaid · Iberostar Group04-01-2018 – 10-01-2018

  Worked as a barmaid, likely responsible for serving drinks, maintaining cleanliness, and providing customer service.

Education

• Escola secundaria Leal da CâmaraHigh School Diploma, Linguas e Humanidades

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