Thelma C.

About

Thelma has extensive experience in streamlining workflows and automating systems, making her ideal for a Director of Business Process Optimization role. She excels in CRM customization and project management across platforms like Monday.com and Make.com, enhancing operational efficiency and team transparency. Her strategic use of data and technology solutions has consistently improved project outcomes and client engagements, demonstrating her capability to lead and innovate in business process optimization.

Experience

• Integration and Automation · Upwork12-01-2019

  Recognized among the top 1% of Upwork freelancers for consistently delivering exceptional work, building strong client relationships, and maintaining a high level of professionalism. Demonstrated expert-level skills and a proven ability to manage projects from start to finish, ensuring timely delivery, adherence to budgets, and client satisfaction. Led the development and deployment of multiple API-based applications, resulting in improved efficiency and effectiveness across the organization. Implemented effective project management processes and policies, resulting in improved project delivery and stakeholder satisfaction. Provided strong technical expertise and valuable guidance and support to development teams, resulting in successful implementation of API projects. Contributed to business development and strategic planning efforts.

• Founder and CEO · Pathana2022-02-01

  Thelma is the visionary leader behind Pathana, a company dedicated to helping businesses optimize their workflows and automate their processes. With extensive experience in Program Management, Systems Architecture, and Tech Operations, Thelma is passionate about using technology to streamline business operations and drive growth. Their expertise also includes integrating tech stack applications for clients, enhancing communication and aiding in the organization of databases. Under Thelma's guidance, Pathana has become a trusted partner for companies looking to improve their efficiency and increase their bottom line. Thelma is committed to delivering exceptional results and exceeding clients' expectations, making them a sought-after expert in the field. Clients include; Nasdaq, Pazio Institute, Greenland Financial and more.

Education

• University of California, San Diego

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