Tiffany Thomas

About

With a robust educational background in Management, Public Administration, and Health, I hold a Master of Science from Colorado Technical University, a Bachelor of Science from Trident University International, and an Associate of Arts and Sciences from the Community College of the Air Force. My professional journey includes a pivotal role as a Revenue Cycle Coordinator at The Center for Health Care Services, where I oversaw revenue cycle health and business office operations. Previously, I served as a Business Office Administrator at the same organization, enhancing revenue cycle processes and patient communication. My experience extends to managing business operations at Meka Brazilian Jiu-jitsu & Wellness Center and serving as a Staff Sergeant with the Colorado Air National Guard. Additionally, I have worked as a Care Coordinator II at Community Health Partnership, focusing on patient education and resource coordination. My diverse experience underscores my commitment to operational excellence and patient advocacy.

Experience

• Revenue Cycle Coordinator · The Center for Health Care Services06-01-2023 – 04-01-2024

  Responsible for monitoring and analyzing overall revenue cycle health and day-to-day supervision of the business office staff to include coding, collection, reimbursement and new patient admission and coordination. Compile and print reports as required.

• Business Office Administrator · The Center for Health Care Services12-01-2020 – 07-01-2023

  Evaluate reimbursement for services to ensure amounts received are consistent with amounts expected. Develop/implement policies and procedures related to all aspects of the revenue cycle process. Communicate with patients via phone, email or letter to assist in resolution of complaints or concerns. Isolate and identify areas of needed improvement with regards to revenue cycle management for long term care.

• Business Operations Manager · Meka Brazilian Jiu-jitsu & Wellness Center05-01-2019 – 03-01-2020

  Coordinated all business affairs for start-up company. Responsible for social media marketing, flyers, bulletins. Managed class schedules, student enrollments and tuition payments.

• Staff Sergeant · Colorado Air National Guard11-01-2014 – 11-01-2017

  3S051 Personnel, Commanders Support Staff, Executive Assistant.

• Care Coordinator II · Community Health Partnership05-01-2016 – 08-01-2017

  Provided education regarding available health and human services including public assistance, housing, nutrition, and childcare. Assisted members in selecting primary care medical providers (PCMPs) and accessing their Medicaid benefits. Assisted members with PCMP attribution, medical and community resources, and referrals telephonically or on-site at provider or agency locations. Educated members and practices on appropriate healthcare access and community resources. Scheduled and conducted one-on-one patient home visits, meetings, pilot/program referrals, and patient advocacy. Directed and encouraged members on utilization of the primary medical home model. Coordinated with various service providers to ensure fulfillment of the members care plans.

Education

• Colorado Technical UniversityMaster of Science - MS, Management, Public Administration
• Trident University InternationalBachelor of Science - BS, Health
• Community College of the Air ForceAssociate of Arts and Sciences - AAS, Health Services Administration

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