Tom Elliott

About

Hands-on AI wrangler and builder who ships multi-modal agents (voice, chatbots, and automations) to solve real business problems. 20+ years founding, running, and consulting to SMBs, with experience translating software to non-technical teams and leading end-to-end operations and go-to-market. Founder building multi-tenant voice agent + no-code survey SaaS; previously led production voice automation and AI product work at ResQWare Solutions and earlier co-founded an integration-focused B2B software agency and open-source integration framework.

Experience

• Founder & Lead Developer · Site Survey App2026

  Voice Agent: Voice agent authoring system for field workers • Multi-tenant voice agent that speaks step-by-step instructions to non-experts in the field. Site Survey App cuts labor costs and accelerates inspections, surveys, and field-based data collection • Engineered the real-time voice stack: Pipecat, ElevenLabs (STT/TTS), Gemini (reasoning + tool-calling), Silero VAD, and a semantic turn model; experimenting with VoiceRun as well Admin Portal: No-code survey authoring & results management • Deployed as multi-tenant SaaS on Vercel + Firebase (GCP) • Built a Next.js admin portal with a draft-then-publish workflow so non-technical admins can author surveys • Authoring tool includes nested loop groups, field schemas, calculated fields, and confirmation checkpoints • Stores photos, verbal notes, and structured data for reporting

• AI Product Lead & Builder · ResQWare Solutions– 2026

  Production Voice Agent: Thousands of live calls over 8+ months • Designed & managed “Molly,” our HighLevel phone agent who autonomously handled 25+ live customer calls a day over 8+ months; Molly supported student registration, class location & navigation, manikin/software troubleshooting, and certification guidance End-to-End Automation: 800+ customers, zero manual touch • Automated onboarding for 800+ customers from registration → training → CPR card issuance using Skyvern, HighLevel, and ChatLab • Orchestrated multiple data agents to deliver AHA-approved CPR certification with no human instructor

• AI Contract Work · Arthur Thomas Properties2024 – 2026

  • Currently building utility bill automation system via Claude Cowork, integrated into two proptech CRMs

• AI Contract Work · Agent.ai2024 – 2026

  • Built spec agents on HubSpot’s agent platform; sourced and delivered “What Are Agents?” trainings to SMBs

• Co-Founder & Managing Partner · Left Hook– 2025

  General Manager: $1M peak annual revenue • Co-founded integration-focused B2B software agency; I ran HR, finance, legal, and go-to-market (sold to my partner in 2025) Enterprise Sales & Partnerships: $100-300K engagements • Sold and co-managed consulting engagements to Canva, DocuSign, FreshBooks, Ironclad, Citrix, and other B2B SaaS leaders • Led Partnerships with Zapier and HubSpot Open Source: Frigg Integration Framework • Co-created Frigg, powering connectors across 50+ marketplaces (HubSpot, QuickBooks, Microsoft, Zoom)

• Startup COO · Center on Rural Innovation–

  Operations & Leadership: From idea to impact • Took sabbatical from Left Hook to lead Operations, HR, Finance, Legal, and IT through the founding and seed stage for nonprofit backed by Reid Hoffman Strategy & Data: Rural digital opportunity • Co-authored early strategy for digital economic development in distressed rural communities; stood up early data analytics and GIS

• Managing Partner · Integration Helpers2019 – 2021
• Marketing Technology Consultant & Conference Manager · Singularity University2013 – 2017
• Marketing, PR & Gov. Relations Director · New England Footwear2011 – 2013
• Founder of NH’s first coworking space · Idea Greenhouse2010 – 2013
• Communications & Marketing Director for NH’s first accelerator · NH Innovation Commercialization Center2011 – 2012
• Marketing Director & Business Manager · Joomlashack.com2006 – 2010
• Public School Teacher2000 – 2003
• Professional Ski Instructor1999 – 2002
• Assistant to the President · Sierra Club1996 – 1997

Education

• University of New HampshireM.P.A., Public Administration
• Middlebury CollegeA.B., History & Environmental Studies

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