Tracy Moore

About

My history starts with a career in management for 15 years at Oshman's Sporting Goods. After having kids, I took time off to raise them and then returned to a career in education. I have been working as a teacher for 8 years now. I am a strong leader, very energetic, with the ability to lead and motivate. I can multi-task and have a desire to succeed at any task given to me. I am very energetic and ready to contribute significantly to your company. I have experience in customer service, copywriting, transcription, and digital content creation, along with classroom leadership.

Experience

• Captioning/Subtitling Agent · CaptionCall11-01-2021 –

  Produced real-time captions for digital media; Transcribed spoken content into written records; Maintained detail-oriented, compliance-driven workflows; Demonstrated fast typing speed and technical proficiency; Worked independently in a deadline-driven remote environment.

• Customer Service Representative & Copywriter · ARISE08-01-2020 –

  Provided remote end-user support via digital platforms and CRM systems; Documented customer interactions and account details; Created written content following standardized guidelines and quality standards; Resolved technical and service issues using standardized workflows; Maintained confidentiality of sensitive information.

• Assistant Teacher · ATASOCCTA MONTESSORI08-01-2017 – 2021

  Supported structured educational workflows; Maintained student records and instructional documentation; Communicated clearly with staff, parents, and administrators; Used digital tools for reporting, planning, and documentation.

• Teacher · Learning Care Group08-01-2017 –

  Delivered instruction and managed classroom activities; Collaborated with faculty to implement curriculum; Supported student learning and development in a multi-age educational environment.

• Art Teacher · City Arts07-01-2014 – 05-01-2016

  Created structured instructional materials and reports; Managed program documentation and student progress tracking; Supported administrative workflows using digital tools.

• Science Teacher / Long-Term Substitute / Art Sponsor · Sacred Heart Catholic School07-01-2012 – 05-01-2017

  Managed academic records and curriculum documentation; Used digital tools for lesson planning, presentations, and reporting; Followed institutional policies related to confidentiality and compliance; Coordinated programs requiring organization and process management.

Education

• Art Institute of Pittsburgh (Online)Coursework Completed, Graphic Design
• Houston Community CollegeCoursework Completed, Criminal Justice
• University of HoustonCoursework Completed, Peace Officer Training
• Center for Advanced Legal StudiesCoursework Completed, Paralegal Studies

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