Travis Cooper

About

Creative UX Designer with a passion for inclusive, accessible, and community-focused design. Leveraging a decade of IP law experience to bring analytical rigor and a user-centered mindset to every project, from research to prototype. Driven by a commitment to crafting sustainable, impactful solutions that resonate with diverse communities.

Experience

• Lead Product Designer & Cofounder · Inventory App2024-04-01 –

  Complete end-to-end design, test, and launch of a novel customer facing inventory app. KEY CONTRIBUTIONS • Design and iterate all screens and flows based on testing feedback from potential users • Work with lead developer to identify and troubleshoot code-based incongruities with UX/UI functionality • Create and conduct all user testing before and after product launch • Research and implement go to market strategy as well as identify potential users

• Patent Paralegal Specialist · Leason Ellis LLP2016-06-01 – 2024-04-01

  Liaised with multiple foreign patent firms, patent renewal services, and clients to facilitate filing and maintenance of utility and design patents across a multitude of countries. KEY CONTRIBUTIONS • Spearheaded 3 successful software migrations as firm grew tenfold • Standardized firm systems for paying patent renewals, communicating with clients, and reporting crucial deadlines • Created firm protocol for filing and editing Industrial Design patents

• Paralegal & Billing Assistant · Hulsey Hunt Parks IP Lawyers2014-05-01 – 2016-03-01

  Docketed, monitored, and interacted with clients concerning patent and trademark prosecution deadlines as well as assisted with firm-wide billing and invoicing. KEY CONTRIBUTIONS • Led 3 separate legal software migrations • Researched complex intellectual property rules and regulations in multiple countries and recommended appropriate actions • Instituted a more streamlined and efficient invoice approval system for attorneys and accounting department

• Customer Support · Apple2013-08-01 – 2014-04-01

  Assisted a high volume of customers across Australia and New Zealand. • Troubleshot shipping/delivery/payment issues • Extensive client communication through email and telephone • De-escalated shipping/delivery/payment related client grievances • Also trained for North America/Canada • Expertise with internal Apple Software

Education

• Texas State UniversityLegal Studies/Paralegal, Legal Assistant/Paralegal
• Texas State UniversityB.A., History/Psychology

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