Vithyaa Nanthakumar

About

Hi, my name is Vithya! Currently, I am in my first year as a BBA student at Goodman School of Business, Brock University, with plans to concentrate on Operational Management with a minor in Economics. Through a series of endeavours, I have cultivated a robust skill set that reinforces my capacity for effective initiative. This diverse collaborative milieu has provided a proving ground for enhancing my acumen in strategic communication, methodical research, and comprehensive analysiscornerstones that indirectly underpin successful business operations management.

Experience

• Customer Service Representative · Thrifty Car and Van Rental10-01-2023 – 10-01-2024

  Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through practical communication skills. Demonstrated flexibility in adapting to fluctuating workloads, taking on additional responsibilities when needed without compromising quality of service. Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.

• Store Associate · Star Convinence12-01-2023 – 03-01-2024

  Oversaw sales floor and merchandise displays, maintaining their presentable condition by promptly restocking and reorganizing products as required. Boosted sales and customer satisfaction through personalized assistance, leading to significant sales growth. Implemented efficient inventory management strategies, ensuring product availability and minimizing stockouts. Contributed to an enhanced shopping experience by optimizing merchandise displays and managing inventory effectively.

• Sales Associate · Puvi's Saree & Textiles06-01-2023 – 11-01-2023

  Accurately processed cash, credit card, and debit card transactions, ensuring proper authorization and receipt issuance. Boosted business productivity by managing communications channels and ensuring timely responses to inquiries. Increased sales through negotiation practice and resolving issues on customer complaints.

• Camp Leader · BGC Canada06-01-2022 – 08-01-2022

  Promptly and professionally respond to inquiries from parents and guardians about the summer camp program. Facilitate the registration process, ensuring all required paperwork is complete and up-to-date throughout the camp duration.

Education

• Toronto Metropolitan UniversityBachelor of Commerce - BCom
• Goodman School of Business at Brock UniversityBachelor of Business Administration - BBA
• Brampton Centennial Secondary SchoolHigh School Diploma, High School/Secondary Diplomas and Certificates

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