Walter Simiyu

About

With a strong foundation in business administration and digital marketing, I have honed my skills as a Virtual Assistant and Administrative Specialist. I hold a Bachelor of Business Administration from Daystar University and have furthered my expertise with diplomas in Business Administration and Digital Marketing from The Open University and Atingi Academy, respectively. My professional journey includes roles at Viator, Easy Outsource, and Kibar Mos Hotel & Lodges, where I excelled in managing administrative tasks, optimizing communication, and enhancing operational efficiency. At Viator, I currently focus on streamlining multichannel communication and coordinating eco-conscious travel. My experience spans calendar management, document organization, and project coordination, supported by a certificate in Virtual Assistance from ALX Africa. I am committed to leveraging my skills to improve workflows and support business growth.

Experience

• Virtual Assistant · Viator07-01-2024

  Administrative Assistant and Customer Service Specialist. Managed calendar and scheduling optimization, streamlined multichannel communication, coordinated eco-conscious travel, managed documentation and records, prioritized tasks, conducted research, and enhanced collaborative workflows.

• Virtual Administrative Assistant · Easy Outsource02-01-2022 – 01-01-2023

  Coordinated meetings and scheduling, managed email and communication, organized document management and filing systems, handled reporting and data entry, provided technical support for tools and platforms, and coordinated project management.

• Administrative Assistant · Kibar Mos Hotel & Lodges10-01-2020 – 04-01-2022

  Streamlined operational systems, enhanced guest communication, coordinated events and conferences, managed travel and logistics, supported marketing and client engagement, and spearheaded HR onboarding processes.

Education

• ALX AfricaCertificate, Virtual Assistant
• The Open UniversityDiploma, Business Administration and Management, General
• Atingi AcademyDiploma, Digital Marketing/ Customer Support
• Daystar UniversityBachelor of Business Administration - BBA, English/Language Arts Teacher Education

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