Maureen James
Administrative Support Specialist | Business Administration
2 yrs experience · <10 hrs/week
About
With a Bachelor of Business Administration from Egerton University and specialized training from ALX Academy, I have developed a robust foundation in business administration and management. Currently, I serve as an Administrative Support Specialist at Hamick E.A Logistics Limited, where I streamline sales processes and maintain effective communication with stakeholders. My previous role as a Virtual Assistant at Nendo honed my skills in scheduling, email management, and social media coordination, enhancing clients' online presence. Additionally, my experience as an Academic Tutor allowed me to guide students in essay writing and dissertation support, fostering their academic growth. My diverse experience across administrative support, virtual assistance, and academic tutoring equips me with a versatile skill set, enabling me to contribute effectively to any team.
Experience
- Administrative Support Specialist · Hamick E.A Logistics Limited10-01-2023
Coordinated the administrative aspects of the sales process by scheduling meetings and preparing essential sales documentation. Served as the primary point of contact for both internal teams and external stakeholders, ensuring effective communication throughout the deal lifecycle. Generated reports that provided insights into deal progress and performance by maintaining accurate records of deal-related information in CRM systems. Assisted in the preparation of sales proposals and contracts, collaborating with cross-functional teams to ensure the timely completion of tasks and facilitate successful sales outcomes.
- Virtual Assistant · Nendo11-01-2022 – 08-01-2023
Effectively managed scheduling and calendar organization, ensuring efficient time management for clients by coordinating appointments and meetings. Handled all email correspondence and client communications with professionalism and clarity, fostering strong relationships. Maintained and organized digital files and databases, ensuring accurate data entry and easy access to critical information. Assisted with social media management by creating and scheduling content to enhance clients' online presence and engagement, contributing to their overall brand visibility.
- Academic Tutor · Freelance07-01-2021 – 09-01-2022
Specialized in essay writing and dissertation support, assisting students in developing their writing skills and crafting well-structured, coherent academic papers. Guided students through the entire writing process, from brainstorming and outlining ideas to conducting research and developing strong arguments. Provided personalized feedback on drafts, focusing on improving clarity, organization, and adherence to academic standards. Helped students understand citation styles and ensure proper referencing, reinforcing the importance of academic integrity. Empowered students to enhance their writing abilities, build confidence, and successfully complete their essays and dissertations.
Education
- ALX AcademyVirtual Assistant Training, Business Administration and Management, General
- Egerton UniversityBachelor of Business Administration - BBA, Business Administration and Management, General
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