Yikun Wang

About

With a Master of Fine Arts in Social Innovation Design from the School of Visual Arts and a Bachelor of Fine Arts in Human-Computer Interaction from Fudan University, I have a robust background in UX and product design. Currently, I serve as the UX Lead at Remmie Health, where I designed an AI-powered SaaS healthcare platform that significantly improved telehealth interactions. My previous roles include Senior Product Designer at Jamaica Bay-Rockaway Parks Conservancy, where I enhanced website engagement, and UX Designer at Tencent, where I developed AI-driven portfolio features. At frog, I led UX initiatives that boosted user engagement across various digital products. Additionally, at the LEGO Group, I designed an internal SaaS platform that increased productivity by 40%. My expertise lies in leveraging advanced technologies to create user-centric designs that drive measurable improvements.

Experience

• UX Lead · Remmie Health (TechStars UnitedHealthcare 21)01-01-2023

  Designed an AI-powered SaaS healthcare platform, enhancing telehealth interactions for patients and healthcare professionals. Introduced an AI diagnostic workflow that cut diagnostic errors by 15% and boosted patient return rates by 10%, using advanced technologies to uplift medical assessments. Led extensive UX testing initiatives, partnering with medical professionals to refine the interactive experience of both the medical device and associated app, resulted in a 30% reduction in user-reported issues.

• Senior Product Designer · Jamaica Bay-Rockaway Parks Conservancy01-01-2023 – 01-01-2023

  Led the design decision-making based on the user research in order to redesign the website and design system. Increased page views by 23.2% and enhanced customer retention by 19.7% following the redesign of the website and design system.

• UX Designer · Tencent01-01-2022 – 01-01-2022

  Designed a personalized portfolio feature using AI & NLP technology, resulting in a 41% reduction in user errors and a 28% increase in transaction completion rates.

• UX Designer · frog01-01-2020 – 01-01-2022

  Collaborated with the team to develop digital products and integrated experience concepts within a specific field/industry. Directed UX initiatives, enhancing decision-making in a finance app with a 28% rise in transactions, elevating engagement on e-learning platforms with 22% more registrations, and refining e-commerce navigation, resulting in a 41% decrease in user errors.

• UI/UX Designer · the LEGO Group01-01-2019 – 01-01-2020

  Collaborated with a cross-functional team to design an internal platform (SaaS) which served as task-flow optimization service from 0 to 1. Delivered a tangible impact by achieving an 22% click rate (double the usual metrics), resulting in a 40% increase in productivity.

Education

• School of Visual ArtsMaster of Fine Arts - MFA, Social innovation design
• Fudan UniversityBachelor of Fine Arts - BFA, Human Computer Interaction

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