Younie Ashley Charles

Younie Ashley Charles

young and enthusiastic virtual assistant with a love to help people and provide good service. I also do data entry, translation and customer service.

Santiago De Los Caballeros, Dominican Republic · 30-40 hrs/week

About

I worked as a Lawyer’s secretary; I planned daily meetings, I was responsible to write contracts for 30 employees and kept on track all the schedule, I have acquired written skills. I also worked as a customer service representative which had helped me to better deal with people. As a customer service representative, I used to convince people buy products, assist them to have refund and resolve various issues that they could have a customer. I am very meticulous. I like to have all my work well done. I speak both French and creole as a native and English and Spanish fluently. I master Word, PowerPoint and Excel. I also worked as translator for a non-profit organization, and gave english classes to middle school students.

Skills

Customer ServiceManagementMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookTranscriptionTranslationVirtual Assistant

Experience

  • lawyer's secretary · Cabinet Estimé03-20-2020 – 04-30-2021

    made contracts and payroll for employees and partners, manage the schedule and meetings.

Education

  • pucmmBachelor's Degree, computer science

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