Yushan Chen

About

Coming from a diverse academic and professional background, I am an ambitious designer who thrives to always bring unique perspectives to every project I work on. I use design as a tool for problem-solving and making positive impact on people's lives. Thanks to my experience leading and working with teams of varying sizes, I am also a fast learner, an efficient team leader and a joyful team player who gladly listens, communicates and collaborates with skills. I am always looking for new ways to innovate and create, working toward my goals through thorough research, skillful prototyping, and solid testing. As a designer, I will never stop being curious and friendly, putting people first, and designing with their needs in mind.

Experience

• Research Lead & UX Group Lead · GOOGLE x SCADpro09-01-2022 – 11-01-2022

  ● Coordinated cross-functional collaboration with Google UX Design representatives and 20 team members, driving the project’s strategic direction and ensuring seamless integration of student contributions. ● Facilitated primary research with 157 participants, synthesizing insights from 1,700 data points to guide key design decisions, generating actionable design principles. ● Produced wireframes, prototypes, and mockups that effectively communicated design concepts, iterating on feedback to achieve a polished and user-centered app design.

• Research Strategist & Visual Designer · Savannah Tree Foundation x SCAD06-01-2022 – 08-01-2022

  ● Led on-ground and desk research across 2 neighborhoods, involving 50,635 residents, to understand community-specific situations, directly informing strategies in fundraising approaches. ● Conducted in-depth data analysis on 5,189 data points and 2 tree survey reports, generating powerful insights that shaped compelling, data-driven advice for the Foundation. ● Translated research insights into visually impactful deliverables, including infographics, white papers, brochures, and signage, enhancing stakeholder communication and engagement.

• Engagement Designer · SCAD Museum of Art04-01-2022 – 08-01-2022

  ● Conducted comprehensive research on 6 exhibitions, focusing on community relevance and historical context to craft engaging and memorable visitor experiences. ● Identified and addressed visitor pain points in interpreting contemporary art, leading to the development of enhanced docent materials. ● Crafted interactive museum touring experience through immersive storytelling, combining anthropological insights with museum displays to enhance visitor engagement.

• Project Manager & UX Design Co-lead · BEEP x SCADpro2022 – 03-01-2022

  ● Streamlined project workflows by optimizing schedules, task distribution, and team collaboration, resulting in a 20% increase in project efficiency and on-time delivery. ● Resolved complex in-team conflicts across 5 expertise and 3 design sectors, fostering a collaborative environment and aligning the team with project goals. ● Directed UX design for 4 products, overseeing end-to-end design processes from research and wireframing to prototyping and iteration, ensuring outstanding results exceeding client expectation. ● Communicated design concepts across 3 levels of stakeholders, leading successful alignment of design direction with business objectives.

• EcoDistrict Data Analyst Intern · ReThink Advisors08-01-2019 – 12-01-2019

  ● Conducted comprehensive research on 6 exhibitions, focusing on community relevance and historical context to craft engaging and memorable visitor experiences. ● Identified and addressed visitor pain points in interpreting contemporary art, leading to the development of enhanced docent materials. ● Crafted interactive museum touring experience through immersive storytelling, combining anthropological insights with museum displays to enhance visitor engagement.

• Urban Forestry Data Analyst & Fundraising Strategist Intern · Western Reserve Land Conservancy05-01-2018 – 08-01-2018

  ● Organized and led community workshops to gather actionable insights, directly informing neighborhood enhancement strategies and promoting community-driven change. ● Synthesized community input into actionable insights to guide the future planning and implementation of neighborhood improvements.

Education

• The Savannah College of Art and DesignMaster of Fine Arts - MFA, Service Design
• Cornell UniversityMaster of Landscape Architecture
• Washington University in St. LouisBachelor of Arts - BA, Environmental Policy

Similar talent on Pangea

Pranay P.Experience Designer | Creative TechnologistSavannah, GARukhsar K.Product Designer | UX/UI Specialist | SCAD AlumMuskan G.Experienced Product Designer | UX Research and CXSavannah, GAAlli N.Product Generalist (UX Research & Design) | Service Design | UX StorytellingIndianapolis, IN