Zahra Awan

About

With a Master of Business Administration in Finance & Marketing from Lahore University of Management Sciences, this professional has built a robust career at S&P Global. Currently serving as a Sustainability Solutions Specialist, they are instrumental in crafting and executing sustainability strategies for clients. Previously, they excelled as Head of Customer Success for Capital Markets, enhancing client satisfaction and retention. Their tenure as Director of Customer Success for Strategic Accounts involved managing key client relationships and driving strategic initiatives. As a Senior Relationship Manager for Global Accounts, they focused on nurturing relationships with major global clients. Their career began as a Senior Account Manager at SNL Financial, where they managed accounts within the Financial Institutions Group. This professional's journey reflects a strong commitment to client success and sustainability in the financial sector.

Experience

• Sustainability Solutions Specialist · S&P Global02-01-2024

  As a Sustainability Solutions Specialist, likely contributed to developing and implementing sustainability strategies and solutions for clients.

• Head of Customer Success, Capital Markets · S&P Global01-01-2023 – 02-01-2024

  As Head of Customer Success, Capital Markets, likely led customer success initiatives, ensuring client satisfaction and retention in the capital markets sector.

• Director, Customer Success - Strategic Accounts · S&P Global01-01-2021 – 12-01-2022

  As Director of Customer Success for Strategic Accounts, likely managed key client relationships and drove strategic initiatives to enhance customer engagement.

• Senior Relationship Manager, Global Accounts · S&P Global09-01-2015 – 01-01-2021

  As a Senior Relationship Manager for Global Accounts, likely focused on maintaining and growing relationships with major global clients.

• Senior Account Manager, Financial Institutions Group · SNL Financial10-01-2014 – 08-01-2015

  As a Senior Account Manager in the Financial Institutions Group, likely managed accounts and provided financial insights to clients.

Education

• Lahore University of Management SciencesMaster of Business Administration (M.B.A.), Finance & Marketing

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