Zawadi Mwangi

About

Hi there! I’m a dedicated Healthcare Virtual Assistant with a background in clinical medicine and a passion for delivering high-quality support in healthcare administration. With over two years of experience in assisting healthcare professionals and executives, I bring a unique blend of medical knowledge and virtual support expertise to each role. I thrive on making healthcare processes seamless for my clients, allowing them to focus on patient care and critical tasks. My approach is centered on confidentiality, accuracy, and a commitment to excellence, whether I'm managing complex schedules, handling sensitive data, or assisting in lead generation. Here’s a snapshot of my key achievements: - Successfully supported over 20 projects, providing lead generation, data management, and scheduling assistance with 99% accuracy. - Spearheaded a data validation process that improved data accuracy and reduced errors by 20%, enabling better decision-making. - Managed and organized high-stakes meetings with international stakeholders, streamlining communication and ensuring project goals were met. I’m here to support healthcare organizations in achieving their goals through strategic, detail-oriented assistance. Let’s connect if you’re looking for a proactive virtual assistant to optimize your operations. Reach out if you have open roles, or feel free to message me about potential collaborations!

Experience

• Back Office Executive Assistant · Hybrid Fusion Medicals11-01-2022 – 06-01-2024

  Led a team of assistants in scheduling appointments and taking minutes for meetings, resulting in an efficient workflow and increased productivity by 20%. Maintained an organized system for inbox management, successfully reducing response time by 40% and increasing customer satisfaction by 25%. Implemented a streamlined lead generation process resulting in a 30% increase in qualified leads. Managed team schedules effectively, ensuring all appointments were booked efficiently. Generated leads through targeted outreach efforts, resulting in a 30% increase in qualified leads. Streamlined the mail sending process by implementing a new email management system, resulting in a 20% increase in efficiency and a reduction of mailing errors by 15%. Compiled an executive summary for each publication categorizing them based on the system affected within a month timeframe. Researched and documented 800+ publications on PubMed, including the publication source, author details with email contacts, drug names, and publishing company information. Ensured accurate data entry of all publication details into the database, maintaining a 99% accuracy rate.

• Data Annotation Freelancer · Remotask09-01-2021 – 09-01-2023

  Utilized expertise in lidar segmentation to optimize data labeling techniques, reducing errors by 15% and improving overall project quality. Executed image annotation and video annotation tasks with precision, completing over 5000 annotations per day, contributing to meeting project deadlines ahead of schedule. Collaborated with cross-functional teams to streamline lidar segmentation processes, resulting in a 30% increase in efficiency and accuracy of data annotation tasks.

Education

• Mount Kenya University - MKUDiploma, Clinical medicine
• AlisonCertificate, Data Analytics
• Mount Kenya UniversityDiploma, Clinical Medicine and Surgery

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