About
With a diverse professional background, I have honed my skills in photography, modeling, and quality assurance. Since 2016, I have thrived as a Freelance Photographer and Model, managing online portfolios and social media accounts while negotiating contracts for various campaigns in Arizona and Los Angeles. My role as a Quality Assurance Manager at NuHome involved enhancing appointment quality and coaching representatives, contributing to improved sales outcomes. I also served as an Inbound Customer Service Representative, building rapport with potential clients. As the Head Event Photographer and Editor for the Arizona Youth Soccer Association, I captured dynamic tournament moments and team portraits. My earlier experience as a Dr. Office Manager at Cleared for Green Evaluation Center involved scheduling, clerical duties, and community marketing. My education at Phoenix College has further supported my career endeavors.
Skills
Experience
- Freelance Photographer/Model · Freelance Photographer/Model01-01-2016
Managed multiple online portfolios, cold emailed for potential work within the state of Arizona and Los Angeles, curated and managed social media accounts to promote photography and modeling skills, negotiated day rates and residual pay if applicable, and worked on multiple campaigns.
- Quality Assurance Manager · NuHome01-01-2016 – 01-01-2017
Reviewed and verified the quality of appointments set by a team of outbound representatives, coached representatives on points of improvement, educated them on how to assure quality appointments for a higher completion rate, provided support for representatives in team meetings with management, with collected data each week that showed productivity and sales turnaround on appointments set, and listened to calls ensuring that all information collected was accurately input in the system.
- Inbound Customer Service Representative · NuHome01-01-2016 – 01-01-2017
Answered inbound calls regarding potential clients interested in home improvement services the company offers and built rapport then scheduled a call back time with interested customers for a sales representative to call back.
- Head Event Photographer and Editor · Arizona Youth Soccer Association01-01-2016 – 01-01-2017
Captured journalistic-style photographs during tournaments on the weekends throughout the state of Arizona, operated Canon Mark 4 5D combined with Adobe Photoshop, processed and edited each batch of photos on a weekly basis, and captured portraiture of all teams and coaches involved.
- Dr. Office Manager · Cleared for Green Evaluation Center01-01-2012 – 01-01-2013
Set and scheduled doctor appointments with patients, performed clerical duties such as filing, photocopying, transcribing, and faxing, and engaged in in-person B2B marketing exposing the local community to our services via social media campaigns, Google, and referral program.
Education
- Phoenix College
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