Alasia Charles

About

Aspiring UX/UI Design professional and part-time Customer Service Rep. actively seeking entry level opportunities where I can grow and make an impact! You'll often find me reading, enjoying a sweet beverage, or indulging in a cozy craft! Always up to expanding my knowledge—both within and outside of the career market—and engage in insightful conversation!

Experience

• Ecommerce Business Owner · Etsy USA2022-08-01 –

  Created and operated an online Etsy shop specializing in handcrafted items, managing all aspects of the business. Demonstrated strong skills in product design/development and creative ideation, resulting in a unique and experimental product line that attracted an intended customer base. Implemented effective marketing strategies, including social media campaigns and targeted promotions, leading to customer engagement and sales. Cultivated a strong online brand presence and received positive feedback from satisfied customers, fostering a loyal customer base. (Please note: Shop endured a year long hiatus period!)

• Customer Service Representative · Anton's Cleaners Inc2019-02-01 –

  Responsible for greeting customers, handling garment drop-off and pick-up, processing and creating orders and invoices, accepting payments, maintaining cleanliness within the work environment, and answering inquiries concerning services, prices, and delays.

Education

• Bunker Hill Community CollegeCertificate, UX/UI Design

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