Allan Luciano Araujo

About

With a strong foundation in marketing and business administration, I have honed my skills through diverse roles in customer service and social media management. I earned a Bachelor of Commerce in Marketing from Ontario Tech University and a Bachelor of Business Administration from George Brown College. My professional journey includes impactful roles such as Social Media Manager at Omega Cargo Express, where I boosted consumer retention by 12% through strategic campaigns and SEO optimization. At Art with a Heart, I secured sponsorships and developed fundraising materials, demonstrating my ability to drive organizational growth. As a Customer Service Specialist at Kitchen Stuff Plus Inc., I was recognized for my exceptional service and logistical planning. Currently, I am a Customer Service Representative at Bluebird Self Storage, where I continue to deliver outstanding client experiences. My multilingual abilities, including a French Diploma, further enhance my communication skills in diverse environments.

Experience

• Customer Service Representative · Bluebird Self Storage07-01-2024

  Provided excellent customer service, assisting clients with inquiries and ensuring a smooth storage rental experience.

• Social Media Manager · Omega Cargo Express08-01-2023 – 02-01-2024

  Developed and executed social media campaigns and initiatives to increase engagement, reach, and brand awareness. Monitored and analyzed social media metrics to track performance and adjust strategies as needed with consumer retention of 12%. Developed marketing content such as blogs, promotional materials, and advertisements for social media. Improved page content, keyword relevancy (SEO), and branding to achieve search engine optimization goals.

• Social Media Coordinator · WUSC Ontario Tech Chapter09-01-2022 – 01-01-2023

  Created and curated content for social media platforms such as Facebook, Twitter, Instagram, and LinkedIn. Developed and executed social media campaigns and initiatives to increase engagement, reach, and brand awareness of WUSC. Monitored and analyzed social media metrics to track performance and adjust strategies as needed. Collaborated with other volunteers or staff members to create visual assets such as graphics and videos for social media and edited podcast #Letstalkaboutthehashtag.

• Resource Development Manager · Art with a Heart06-01-2022 – 08-01-2022

  Contacted corporate representatives, government officials, or community leaders to increase awareness of organizational causes and activities. Promoted program to funders through direct appeals and special publications or online appeals. Developed and maintained print and online fundraising materials for Kids, Teen, and adult summer camps for endorsement. Secured future and current sponsors in the Durham Region for the organization; Panago Pizza, Long & McQuade, and Stantec for over $5,000 dollars in a 2-month period. Worked alongside management and the social media team to execute marketing promotions.

• Customer Service Specialist · Kitchen Stuff Plus Inc.09-01-2018 – 10-01-2021

  Responded to customer inquiries and requests thoroughly and professionally. Recommended new in-store promotions to customers in a terminal environment. Selected as an employee of the month consecutively (November & December 2017). Maintained the company's stock room by organizing, cleaning, and restocking regularly. Scheduled shipments and planned logistics for over 300 products and maximum storage space for new incoming items.

Education

• Ontario Tech UniversityBachelor of Commerce - BCom, Marketing
• George Brown College
• Parole De Vie Bethel Ecole de LangueFrench Diploma, French Language
• George Brown CollegeBachelor of Business Administration - BBA, Business Administration, Management and Operations

Similar talent on Pangea

Irene D.--Toronto, ONSavannah J.Experienced Marketing SpecialistHalifax, NSElaine N.Experienced Marketing and Communications SpecialistToronto, ONJudelle D.Digital Marketing & Social Media Strategy Student | SEO/SEM Foundations | TorontoToronto, ON