Amy Ringgenberg

About

Clinic Sales Manager with over 16 years of experience in leadership, communication, and adaptability. Proven track record in coaching and developing teams to foster a positive work culture and achieve sales targets. Skilled in SNAP policy implementation and economic assistance programs.

Experience

• Clinic Manager · Milan Laser Hair Removal2023-07-01 –

  Successfully execute established sales processes to achieve revenue targets. Analyze sales data and key performance indicators to identify opportunities and areas for improvement. Coach and develop team members to achieve sales goals while fostering a positive work culture. Utilize various computer systems and software to manage day-to-day operations, scheduling, and tracking sales performance.

• SNAP Program Specialist II · State of South Dakota2021-02-01 – 2023-07-01

  Interpret, develop, write, and implement SNAP policy. Provide oversight, administer, and maintain the SNAP Employment and Training Program. Provide oversight, administer, and maintain the SNAP Nutrition Education Program. Coordinate and complete Management Evaluations with state and federal partners. Educate and train staff state-wide on all aspects of SNAP policy and processes.

• Economic Assistance Supervisor · State of South Dakota2017-09-01 – 2021-02-01

  Direct supervisor for 5 caseworkers and 3 clerical staff. Review cases for accuracy, direct workflow, communicate policy updates, and provide assistance and training as needed. Conduct interviews, select and hire new staff, onboard new employees and train on HIPAA and confidentiality training, and oversee personnel issues.

• Lead Benefits Specialist · State of South Dakota2011-02-01 – 2017-09-01

  Give formal presentations about benefits programs to community partners. Supervise and provide training to families who are Medicaid, SNAP, and TANF eligible.

• Benefits Specialist · State of South Dakota2007-10-01 – 2011-02-01

  Assess eligibility for families, women, and children for Medicaid, SNAP, and TANF and coordinate services. Knowledge and implementation of changing state and federal policies and procedures. Network with community resources and refer families to available resources.

• Behavioral Health Technician · Avera Behavioral Health Center2006-09-01 – 2007-11-01

  Work in collaboration with therapists, nurses, and doctors to develop individualized care plans for children and adolescents that address critical mental health needs. Document patient progress, activities, changes, etc. throughout the day and night. Provide direct care, facilitate Cognitive Behavioral group therapy, and complete mental health assessments.

Education

• Northern State UniversityBachelor of Science - BS, Psychology
• South Dakota State University

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