Andrew Hahn

About

Welcome to my LinkedIn profile! I am an outgoing, charismatic, and solution-oriented product designer with a proven track record of creating products that users love. Leveraging my extensive background in marketing, sales, and data research, I am passionate about developing user-centric designs that are both aesthetically pleasing and highly functional. My expertise spans across several different industries, and I have worked with several SaaS software start-ups, where I have honed my skills in user interface design, mobile app design, web design, design thinking, interaction design, prototypes, and wireframes. I am highly skilled in conducting user research, information architecture, personas, user stories, user flows, and user testing.

Experience

• Product Designer · Moment Studio08-25-2022

  Café Conducted usability testing and implemented redesigns for a B2B web application focused on social events for workplaces, resulting in improved user experience and increased user satisfaction and engagement. Created and executed user testing plans using platforms such as UserTesting.com, analyzed results and presented findings in detailed reports to optimize the user experience. Utilized user feedback from testing to redesign screens and features, improving the overall usability of the web application. TSV Analytics Led redesign efforts for a B2M SaaS AI-powered web application catering to social media managers, resulting in a significantly improved user experience and increased operational efficiency. Successfully managed client relationships with excellent communication and organizational skills, driving project success and client satisfaction. Facilitated productive and collaborative weekly team meetings to review progress, make informed design decisions, and foster team cohesion within an agile environment. Applied robust design and problem-solving skills to effectively design and implement user flows and wireframes at both mid-fidelity and high-fidelity levels. Transform Successfully completed a redesign project for a B2B web application catering to social workers, resulting in a more user-friendly and visually appealing platform. Met project scope and deadline expectations in a fast-paced environment through attention to detail, critical thinking, and collaboration with clients, agile teams, and project managers. Demonstrated exceptional collaboration skills while contributing to the design of user flows and wireframes, working closely with cross-functional teams to ensure project success. Researched and designed intuitive digital user experience products that addressed specific interaction problems and found optimal solutions, utilizing critical thinking and problem-solving skills.

• Lead Coordinator · EF Educational Tours10-01-2021 – 07-24-2022

  Project to see how we can sort incoming leads and improve contact rate to sales people. The role was designed to help improve contact rate of sales people to new leads: - sorted new leads and determined whether or not they were quality leads - making first contact via text and email - setting up sales appointments with customer and sales person - pulled data weekly on sales teams and on individuals to determine where issues were arising - looked in to accounts that had no school linked to them and determined where the lead came from - analyzed data and reported out on key metrics regarding where leads came from and how it was effecting sales and marketing.

• Tour Consultant · EF Educational Tours07-01-2021 – 10-01-2021

  Coach middle and high school teachers and administrators to build international travel programs for their students. - Walk the customer through every step of the tour planning process, from inspiring them to lead a tour to helping them recruit student travelers, prepare to depart, travel, and return home ready to do it all over again. - Acquire new customers, repeat the ones you have, and help more and more students discover the world

• Marketing Intern · Castle in the Clouds02-01-2020 – 05-18-2020

  Responsible for updating content to Castle in the Clouds event calendar and optimizing each page that was created and updated, Responsible for updating content to Castle in the Clouds event calendar and optimizing each page that was created and updated. - Adding SEO to each page - Adding meta descriptions to each page - Adding Keyword tags to each page - Adding events to the site's calendar and Facebook page. - Keyword research through Google Trends and other platforms to see high search terms for Castle in the Clouds

• Small Business Consultant internship · Swept away by Shaye02-01-2020 – 05-18-2020

  My self and a small team were responsible for showing Swept away by Shaye what growth meant in the industry and how the company can grow in its current geographical market. The team was split into 4 sections Geographical market, Operations, Employment, and Competition. I took charge of the Geographical market group. My responsibilities changed weekly as we start to come up with deliverables and what we thought the client needed. - Researching the market in and around Manchester. (looking at where the client base was set and where the company could grow more with that market) - Research population density, where larger homes were and high rise apartments for the high-end cleaning service that was provided. -Used heatmaps, census data, and other in-depth research to find the best potential geographical markets for the company to target based on income and how expensive living was house appreciation, and the age of the residents.

Education

• Plymouth State UniversityBachelor's Degree, Marketing
• AvocademyBootcamp, UX/UI

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