Lauren Hyun

About

I am a Product Designer with 2 years of experience working on consumer products. I have experience leading consumer products for different clients, an early-stage startup, and nonprofits. With my graphic design background, I have strong visual design skills and attention to detail. I am skilled at gathering insights from data and I have experience collaborating with cross-functional partners balancing user feedback and business requirements. My Achievements: • Redesigned a website for a professional networking site, which increased engagement • Redesigned a website led to organizations interested in partnerships • Improved work efficiency by establishing a design system • Increase satisfaction from website redesigns

Experience

• Product Designer · Asian Connections Hub04-01-2023

  • Lead a team to design a mental health mobile app from 0-1 to make mental health accessible and boost the mental health learning experience for Asian and BIPOC communities. • Own product strategy to balance user needs with technical constraints in design decisions for development, leading to a CES of 73%. • Facilitate meetings to provide constructive feedback into final iterations with a CEO, a product manager, designers, and an engineer.

• UX/UI Designer · Pathfinder02-01-2023

  • Collaborate with a product manager, a designer, and 6 engineers to resolve a professional community site and implement a generative AI feature to achieve product-market fit using the agile development framework. • Leverage user research and visual design for the reaction feature to improve design concepts, resulting in a 95% user satisfaction rate. • Establish a design system to maintain consistency and ensure WCAG Level AA compliance, including color theme, typography, and 30+ components.

• UX/UI Designer (Contractor) · Sunny Teriyaki2022 – 2023

  • Spearheaded a redesign of a responsive website to help a restaurant expand the online presence, increased user satisfaction rate by 29%. • Conducted user research to validate user pain points and identify opportunities to enhance the ordering experience, reduced bounce rate by 26% on the landing page. • Executed usability testing to incorporate feedback into design iterations, leading to a 90% task completion rate.

• UX/UI Designer · Hummingbirdsday, LCC07-01-2022 – 11-01-2022

  • Optimized a SaaS extended reality e-learning site to enhance user engagement by closely collaborating with 8 designers, an engineer, and a CEO, elevated student enrollment to the newsletter by 80%. • Coordinated usability testing of high-fidelity wireframes to ensure feasibility; identified 5+ pain points for further iteration.

• Graphic Design Intern · CDM Digital Advertising11-01-2020 – 02-01-2021

  • Delivered 5 postcards for a B2B marketing campaign to gain brand awareness, accelerated brand recognition by 10%. • Iterated 10+ mockups in a desktop setting for the safari company's redesigned website to understand the site's flow.

Education

• Designlab UX AcademyBootcamp, UX/UI Design
• Cornish College of the ArtsBachelor's Degree, Design

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