Anita Grabowska

About

With a Bachelor of Arts in Economics from the University of Florida, I have built a robust career in project management and communications. Currently, I serve as an HRO Project Manager I at Alight Solutions, where I manage human resource outsourcing projects to ensure successful execution and client satisfaction. Previously, I excelled as a Consumer Experience Digital Communications Project Coordinator at Alight Solutions, achieving a 100% success rate in project deliverables and enhancing team efficiency by 15%. My tenure as a Client Specialist at Alight Solutions honed my skills in data analysis and vendor management, leading to improved decision-making and service levels. Earlier, as a Copywriter at Core Media Concepts, I increased engagement and conversion rates by 15% through strategic digital content development. My diverse experience underscores my ability to drive project success and enhance communication strategies.

Experience

• HRO Project Manager I · Alight Solutions04-01-2023

  As an HRO Project Manager I, likely responsible for managing human resource outsourcing projects, ensuring successful project execution, and maintaining client satisfaction.

• Consumer Experience Digital Communications Project Coordinator · Alight Solutions01-01-2022 – 03-01-2023

  Successfully completed requirements for configuration, internal testing, and client testing, resulting in a 100% success rate for project deliverables. Participated in project planning, kickoff, and ongoing status meetings, resulting in a 15% reduction in project completion time. Developed and managed project schedules, resulting in a 95% on-time completion rate for projects and an increase in team efficiency. Supported the planning and implementation of short and long-term communications projects, resulting in successful project delivery and increased client satisfaction. Partnered with communications teams to provide editorial feedback, ensuring quality and consistency of voice across multiple contributors and channels, resulting in improved quality and effectiveness of communication campaigns.

• Client Specialist II · Alight Solutions05-01-2021 – 01-01-2022

  Identified gaps in coverage and corrected eligibility errors through vendor contact and eligibility file maintenance, resulting in an increase in accuracy rate for employee coverage. Analyzed and provided insights using Tableau, Jama, and other visualization and reporting tools, resulting in improved decision-making and program effectiveness. Executed test plans to ensure client plan rules meet systematic specifications, resulting in a 95% success rate for plan rule implementation. Developed reports utilizing various data extraction tools to meet client plan rules and/or resolve issues, resulting in more efficient and effective resolution of benefit-related issues. Acted as the primary point of contact for benefit vendor support and performed regular monthly audits to ensure operational success, resulting in improved vendor relationships and service levels.

• Client Specialist I · Alight Solutions07-01-2019 – 04-01-2021

  Corrected eligibility errors through vendor contact and eligibility file maintenance to sustain employee coverage. Problem-solved systematic issues by analyzing the system to determine gaps in functionality as compared to client plan rules to arrive at the root cause of an issue. Provided creative solutions to continuously improve and optimize client delivery. Executed test plans to ensure client plan rules meet systematic specifications. Developed reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.

• Copywriter · Core Media Concepts08-01-2018 – 11-01-2022

  Developed copy for digital advertising, large-scale web development, and media projects, ensuring continuity across digital channels, with a focus on SEO, resulting in a 15% increase in engagement and conversion rates. Monitored the progress of assigned projects through each phase of development and execution, resulting in on-time project completion 90% of the time. Provided copywriting expertise directly to clients for use with websites, email marketing, and blogs, resulting in a 20% increase in website traffic and email open rates. Reviewed and edited copy to ensure adherence to brand standards and guidelines, resulting in more consistent and professional communications.

Education

• University of FloridaBachelor of Arts - BA, Economics

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