Kaylin Flam

About

Detail-oriented HR professional and aPHR-certified (in progress) with experience coordinating multi-step onboarding, managing ATS/HRIS documentation, auditing records for regulatory compliance, and communicating with candidates and cross-functional stakeholders in high-volume environments. Background includes candidate-facing communication, hiring workflows using Greenhouse ATS, and content/visual brand development. Currently completing a B.S. in Marketing with a combined HR, communications, and creative skill set suited to program coordination and participant engagement.

Experience

• Preboarding Specialist · AdventHealth04-01-2026

  ● Serve as primary point of contact for incoming candidates from offer acceptance through first day, guiding individuals through multi-step onboarding processes with clear, consistent communication ● Manage end-to-end onboarding coordination, partnering cross-functionally with recruiters, HR teams, and leadership to ensure seamless handoffs and process continuity ● Conduct proactive outreach via phone and email to schedule required appointments and deliver timely reminders and updates to stakeholders ● Audit records and documentation for accuracy and regulatory compliance, identifying and resolving discrepancies across multiple systems ● Verify licenses, certifications, and eligibility against regulatory databases to mitigate risk and confirm requirements are met prior to clearance ● Maintain accurate records across ATS and document management systems, including time-sensitive data that triggers stakeholder alerts

• Dispatch Agent · Alorica09-01-2025 – 04-01-2026

  ● Delivered clear, accurate communication under pressure while maintaining composure and empathy in high-stakes passenger situations ● Sustained a 90% quality score and an error rate below 1% while adhering to scripts, procedures, and weekly performance metrics ● Documented and reported incidents with attention to detail, supporting accurate record-keeping and follow-up

• HR and Operations Assistant · Synthesis06-01-2021 – 12-01-2022

  ● Managed end-to-end hiring process including application screening, interview scheduling, and candidate communication via Greenhouse ATS ● Conducted candidate interviews and assessments, making hiring decisions and delivering timely decision communications ● Supported a customer-focused hiring strategy through consistent, professional candidate engagement

Education

• Western Governors UniversityB.S., Marketing

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