Ashley Rocchio

About

With a degree in Business Administration from High Point University and additional studies in Marketing through Semester At Sea, I have cultivated a diverse professional background. Currently, I serve as a Client Relations Manager & Event Coordinator at LifeForce Therapy, where I excel in organizing therapeutic retreats and managing client communications. Previously, I was a Talent Manager at Robert Half, where I supported strategic accounts across Colorado, focusing on administrative and customer support roles. My career began in the hospitality industry as a Server and Lead Trainer at Superica, where I honed my skills in customer service and team leadership during the challenging times of the COVID-19 pandemic. My experience spans event coordination, talent management, and hospitality, showcasing my adaptability and commitment to excellence in client and team interactions.

Experience

• Client Relations Manager & Event Coordinator · LifeForce Therapy09-01-2023

  Assists with planning therapeutic retreats, duties include scouting, vetting, and communicating with vendors, day of planning and preparations, curating menus, liaising with therapists, and making sure participants are well taken care of. Administrative duties such as filing, scanning, creating mail merges, and electronically updating client information. Marketing the retreats via email blasts, Facebook posts, and creating electronic and physical one-sheeters to advertise the retreats to prospective and current clients.

• Talent Manager · Robert Half06-01-2021 – 08-01-2023

  Worked on the Administrative and Customer Support team at the Robert Half Downtown Denver office focusing on contract and contract to hire roles ranging from Front Desk, HR, CSR, Data Entry and more. Promoted to help spearhead the Strategic Account Pursuit Team in the state of Colorado, supporting Robert Half's Strategic Accounts across the entire state primarily with administrative, customer support, and human resources needs. Transitioned back to the ACS team for further growth opportunities.

• Server - Lead Trainer · Superica - Rocket Farms Restaurant Group02-01-2020 – 06-01-2021

  Worked in the hospitality industry during the peak of COVID-19, quickly becoming the lead trainer and training up to 5 new employees per week during peak hiring times. The position was fast-paced in a trendy, up-and-coming restaurant in Charlotte, focusing on exceptional customer service and receiving stellar feedback from management.

Education

• High Point UniversityBusiness Administration
• Semester At Sea / ISEBusiness Management, Marketing

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