Sooraj E G

About

An IT professional focused on project management and PMO operations with 4+ years of experience and a dual master's degree in Marketing and Finance. Skilled at leading cross-functional IT projects, optimizing processes, and driving collaboration across IT, operations, and digital marketing to achieve business goals.

Experience

• Information Technology Project Coordinator · NOV07-01-2024 – 03-01-2025

  Coordinated IT infrastructure upgrade projects involving cross-functional teams, managing project plans, resource alignments and risk assessments. Served as the main point of contact for technical teams, stakeholders, and vendors; followed up with multiple departments to validate progress and adjust as needed. Scheduled and led bi-weekly project meetings, tracked delivery dates, and monitored performance metrics to ensure objectives stayed on track.

• PMO Coordinator – Scrum Master · L&T Technology Services05-01-2023 – 05-01-2024

  Managed end-to-end PMO operations, including cost tracking, KPIs and audit-ready documentation. Increased timesheet and attendance compliance from 38% to 82% through focused monitoring systems, escalation protocols, and automated workflows. Served as Scrum Master, leading daily stand-ups and retrospectives to improve delivery speed and quality. Collaborated with marketing and management on weekly pipeline opportunities and created budget revenue plans and SGMs for quarterly project evaluations.

• Project Management Officer · Tata Consultancy Services08-01-2021 – 05-01-2023

  Provided strategic support for client unit goals; collaborated with department leaders; assisted in recruitment processes. Managed day-to-day PMO operations, including reports and meetings; facilitated communications between project teams and management. Allocated resources across multiple projects, handled billing and invoices, and prepared cost budgeting and quarterly resource allocation.

• System Administrator · Tata Consultancy Services08-01-2016 – 08-01-2019

  Collaborated with customers and reported to management; managed day-to-day activities, incidents and requests. Worked with teams to identify issue resolutions, monitored SLAs for issue resolution, and analyzed challenges to document improvements for future projects.

Education

• SCMS Cochin School of BusinessMaster of Business Administration - MBA
• COLLEGE OF APPLIED SCIENCE MALAMPUZHA PALAKKADBachelor's degree, Electronics

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