Biljana I.

About

Experienced Information Technology Specialist with expertise in IT Operations, Computer Hardware, System Administration, Digital Marketing, CRM Databases, Media Buying, SEO, AI, Web Development and App Store Optimization. Extensive experience in IT solutions, project management, and digital transformation initiatives across diverse industries.

Experience

• Director of Digital Solutions · Yellow House Creative Consulting LLC2022-03-01 –
• Information Technology Consultant · Freelance2021-06-01 – 2022-04-01
• Information Technology Specialist · Janus Logistics Technologies, Inc.2021-10-01 – 2021-12-01
• IT Specialist · Mobilarge2013-02-01 – 2018-01-01
• IT Operations Specialist and System administrator · Republic Fond of Health Insurance - RFZO2011-01-01 – 2012-08-01

  Report to IT Director & Chief Executive in filial office. Responsible for IT support to over 100 users (administrative & technical staff). System incident management, system change management. User account management. Responsible for the recruitment and training of new staff. Responsible for hardware and software installation, maintenance and repair. Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. Strengthening the IT infrastructure through to implementing new technologies. Management of server software and associated backup routines , backup and restore, disaster recovery. Developing & maintaining company IT systems and databases. Performing routine reviews of systems and software. IT security. Manage the IT budgets and expenditure on hardware and software.

• Business Development Manager · Myikona Digital Photo World2010-06-01 – 2010-12-01

  Sales Management Development. Team coordination, training and mentoring. Communications – also responsible for the company website (myikona.rs), translations, etc.

• Project technician manager · Pavlovic Projekt doo2008-02-01 – 2009-08-01

  Private company, whose main objective was to contribute to economic growth and development of Serbia and its integration into the EU, offering the following services: Technical assistance for state and local governments in the process of EU integration (Development and project management, Transition assistance and institution building, Cross-border cooperation), Foreign investments in Serbia (Consulting, Contacts with foreign investors, Intermediation in negotiations and agreements), Consultancy for SMEs - innovation, cooperation, entrepreneurship, Software commercialisation (web applications for eLearning, eBusiness, hotel booking, project management, quality management, etc.), Web design and development. Development and management of transnational projects. Project coordination and preparation. Participation and performing presentations at seminars, workshops and conferences; Communications.

Education

• Megatrend University of Applied SciencesMaster of Economics and Computer Engineering, Computer engineering management, Economics, Business and Enterprise resource planning
• CHIRON School For Creative TechnologiesAnimation and modelling designer, 3d Computer Graphics and Essentials of Computer Animation (3D1) - Autodesk Maya
• Dental technician schoolDental technician, Dental technician

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