Breanna Engerdahl

About

With a diverse background in business administration and psychology, I have cultivated a robust career in administrative and recreational roles. I hold a Bachelor of Arts in Psychology from Athabasca University and a Business Administration diploma from NAIT. My professional journey began as an Accounting Assistant at Gambit Products Ltd, where I honed my skills in financial management and office administration. I then transitioned to NorQuest College, serving as an Administrative Assistant and Instructor, where I developed expertise in student services and educational instruction. Most recently, I excelled as a Recreation Coordinator/Scheduler for the Town of Ponoka, where I managed facility scheduling, promoted recreational programs, and contributed to safety and process improvements. My experience is complemented by a strong commitment to fostering positive work environments and optimizing operational efficiency.

Experience

• Recreation Coordinator/Scheduler · Town of Ponoka05-01-2017 – 03-01-2024

  Scheduled town recreational facilities, including fields, arenas, and the aquaplex. Implemented and maintained recreation software (Max Galaxy, Xplor Recreation). Promoted and oversaw recreation programs, memberships, and facility rentals. Developed programs based on community needs and current trends. Coordinated with local sports groups to schedule facilities and meet their needs. Contributed to the Joint Health and Safety Committee to ensure a safe environment. Managed monthly invoicing, reconciliation, and reporting for recreation software systems. Developed contracts and payment agreements for recreation facilities. Ensured accuracy in daily cash floats and financial reporting. Assisted with A/R collections, ensuring timely payments and minimizing balances. Contributed to process improvements for departmental procedures and best practices. Assisted with hiring, onboarding, and managing front desk administrative staff. Managed staff scheduling using W2W software to optimize shift allocation. Delegated daily tasks, ensuring clear direction and accountability. Conducted regular check-ins to track progress and provide support. Provided feedback and fostered a positive, performance-driven work environment.

• Administrative Assistant · NorQuest College08-01-2016 – 05-01-2017

  Learning PeopleSoft and Mitel Ignite Integrated Phones System to accurately and efficiently categorize and direct learner queries. Inputted applications and course changes using PeopleSoft. Assisted students with basic knowledge and understanding of courses, requirements, and procedures to apply. Processed payments, performed bank deposits, and ensured correct documents were sent to finance. Administered and supervised exams for both Norquest and other post-secondary schools. Assisted in the organization, planning, and execution of campus events.

• Instructor File Management/Professionalism Business Development Class · NorQuest College01-01-2017 – 04-01-2017

  Instructed students on business communication, file management, and professionalism within the workplace. Developed assignments, exams, and course materials following requirements. Motivated and inspired students' success within the course and in further education. Provided students with transferable skills to assist them within the workforce.

• Accounting Assistant/Office Administrator · Gambit Products Ltd10-01-2014 – 01-01-2016

  Generated and processed accounts payable and accounts receivable using Exact Software. Recorded and updated meeting minutes for monthly production meetings. Conducted weekly billing and collection activities according to specific deadlines. Performed general office duties such as filing, answering telephones, and handling routine correspondence.

Education

• Athabasca UniversityBachelor of Arts - BA, Psychology
• NAIT (Northern Alberta Institute of Technology)Business Administration

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