brittany leigh

About

Customer-facing operations and marketing leader with experience driving revenue growth through service excellence, team leadership, customer engagement, and marketing strategy execution. Background includes marketing management for customized software/hardware solutions and current lead bartender responsibilities spanning training, daily operations, and online/social media presence to improve brand visibility, loyalty, and year-over-year revenue.

Experience

• Lead Bartender · Jakes Bar2017

  Lead team operations, training, and customer engagement to exceed service expectations. Initiated and maintained an online and social media presence, boosting brand visibility and customer engagement. Developed lasting relationships with patrons, resulting in increased customer loyalty and retention. Played a key role in managing daily operations, including cash handling and inventory oversight. Developed and executed marketing strategies to increase foot traffic and drives sales, leading to a 20% year-over-year revenue increase.

• Marketing Manager · Lambda TDS Software2012 – 2017

  Directed a multi-disciplinary team to design and implement customized software and hardware solutions. Spearheaded client relationship initiatives, leading to significant increases in sales leads and customer retention. Managed business operations, including expense reporting, inventory tracking, and cross-departmental coordination.

Education

• Asher CollegeComputer Science

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