Carolyne Myers

About

Commercial real estate operations, property management, and operations leadership professional with demonstrated success managing multi-asset portfolios, building annual operating budgets, reducing expenses through vendor contract negotiation and competitive bidding, and improving organizational performance through SOPs and workflow optimization. Experienced across lease administration, financial reporting, tenant relations, and property marketing, with strong technology administration and executive support capabilities in fast-paced environments.

Experience

• Commercial Property Manager | Operations & Marketing Manager · NAI PRIME COMMERCIAL04-01-2025 – 06-01-2026

  Managed operations for a portfolio of six predominantly multi-tenant commercial assets, overseeing tenant relations, lease administration, vendor management, maintenance coordination, budgeting, and overall property performance. Developed annual operating budgets using market analysis, historical performance, and projected economic trends while monitoring variances and supporting long-term ownership objectives. Reduced operating expenses by negotiating vendor contracts and implementing competitive bidding strategies, saving thousands of dollars while lowering CAM expenses and improving overall property financial performance. Developed amortization strategies for significant unplanned property expenses, enabling ownership to distribute costs across future budget cycles while preserving cash flow and maintaining financial stability. Led commercial property marketing initiatives across CoStar, LoopNet, Crexi, LinkedIn, and Meta Business Suite while producing a monthly commercial real estate newsletter with a subscriber base exceeding 3,000, increasing property exposure and client engagement. Developed and standardized marketing SOPs during an organizational transition, creating scalable workflows and documentation that improved consistency, streamlined onboarding, and established long-term operational standards. Designed and implemented the company's Nextiva phone infrastructure, developing customized call flows, automated attendants, departmental routing, and user configurations that streamlined communications and enhanced the client experience. Served as a trusted operational partner to executive leadership by coordinating special projects, supporting strategic initiatives, and streamlining administrative processes to improve organizational effectiveness. Served as the primary technology administrator and office operations lead, troubleshooting business systems, training employees and leadership, managing office inventory and technology resources, and implementing process improvements that enhanced efficiency across the organization.

• Director of Advancement · KOCH FAMILY CHILDRENʼS MUSEUM OF EVANSVILLE07-01-2024 – 04-01-2025

  Cultivated and strengthened strategic relationships with corporate partners, foundations, donors, and community stakeholders, securing sponsorships and financial support that advanced organizational sustainability. Directed the planning and execution of fundraising events, donor engagement initiatives, and community programs, aligning development strategies with organizational goals while increasing community participation. Redesigned volunteer recruitment, onboarding, and engagement processes, improving program efficiency and strengthening volunteer retention through standardized procedures and enhanced training. Recruited, trained, and developed a high-performing guest services team, implementing operational improvements that enhanced the visitor experience while strengthening operational effectiveness and supporting organizational objectives. Collaborated with executive leadership on marketing, community outreach, and strategic initiatives that expanded organizational visibility, strengthened partnerships, and increased public engagement.

• Commercial Property Manager · SUMMIT COMMERCIAL REAL ESTATE01-01-2024 – 07-01-2024

  Managed operations for a portfolio of 12 commercial properties, coordinating tenant relations, vendor management, maintenance activities, lease administration, and day-to-day property operations. Assisted with annual budget preparation, financial reporting, invoice review, and expense monitoring to support property performance and ownership objectives. Coordinated maintenance projects and tenant work orders, partnering with vendors to ensure timely completion, cost-effective solutions, and high levels of tenant satisfaction. Supported leasing and occupancy initiatives by maintaining property standards, fostering tenant relationships, and contributing to the overall operational success of the portfolio.

• Fraud Specialist II · JP MORGAN CHASE03-01-2019 – 10-01-2021

  Conducted risk assessments and fraud investigations involving complex financial transactions, protecting customer and company assets while maintaining compliance with internal policies and regulatory requirements. Served as a Development Center Coach, training and mentoring new and existing employees on products, procedures, risk management practices, and customer service standards. Analyzed account activity, identified potential fraud indicators, and collaborated with internal teams to prevent financial losses and support operational excellence.

• Debrief Technician | Unit Deployment Assistant Manager | Assistant Dedicated Crew Chief (F-16C) · UNITED STATES AIR FORCE03-01-2015 – 10-01-2018

  Honorably served in technical and leadership roles supporting aircraft operations, deployment readiness, logistics coordination, and mission-critical processes within a high-performance environment. Developed strong operational planning, process management, teamwork, and problem-solving skills while working under strict compliance and time-sensitive conditions.

Education

• Community College of the Air Force (CCAF)Associate of Applied Science
• Arizona State UniversityInformation Technology Coursework
• Indiana Real Estate Broker Licensing CourseIn Progress

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