Carrie Lee

About

I’m a user-centered product designer who loves to solve complex problems with elegant digital solutions. I take a deep interest in business processes in order to find opportunities to reduce time on tasks and increase user satisfaction. I have over 15 years of experience in user experience and interaction design; an MS degree in Human-Computer Interaction; and have worked with B2C and B2B, desktop and mobile, web and SaaS applications as well as worked heavily in data analysis and data visualization. Tags: Design strategy, design thinking, design leadership, design mentor, Certified User Experience Analyst, CXA, ux design, user experience design, user research, interaction design, usability testing, information architecture, information design, human factors, user-centered design, UCD, user centered design, prototyping, wireframing, HTML, CSS, HCI, Certified Usability Analyst, CUA, user research, competitive analysis, content strategy, SEO, content writing, ui design, data analysis, data visualization, accessibility, w3c, wcag, ai prompt engineering, human-ai interaction, hax, python, pandas, javascript, data gathering, data processing, data interpretation, numpy

Experience

• Lead UX Designer/Design Operations Manager · calee.me07-01-2024 –

  Working as a data-driven, user-centered design contractor, I help manage and lead end-to-end product UX design projects from initial discovery through pixel-perfect implementation; as well as help improve accessibility, streamline design operations and guide content strategy.

• Lead UX Designer/Design Operations Manager · Tredence Inc.01-01-2024 – 07-01-2024

  As a UX Manager with Tredence, I worked as a Lead UX Design Consultant with client 84.51, successfully managing and executing end-to-end UX design projects. Utilizing user-centered design and data-driven methodologies on the retail data analytics platform Stratum, I helped deliver re-imagined exports, groups and product attributing.

• Lead UX Designer · TriNet05-01-2022 – 12-01-2023

  B2B/B2C HR services platform. Lead designer and team leader for financial services products including Expense Management, Payroll and Time & Attendance.

• Senior UX Designer · Kentik06-01-2021 – 05-01-2022

  Lead designer for Alerting, Trends, Insights and Data Shares for the Core module of a B2B network observability platform.

• Lead UX Designer · Wells Fargo05-01-2019 – 05-01-2021

  Lead designer for mobile-first home lending; and AI-driven workflows for disputing account transactions.

Education

• DePaul UniversityMaster of Science (M.S.), Human-Computer Interaction, College of Computing
• Bradley UniversityBachelor of Science (B.S.), Communication - Journalism and Psychology
• UdemyData Analyst Certification

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