Celeste Castillo

About

A results-driven leader with over 5 years of experience in operations management, team development, and client relationship building. Most recently, as Practice Manager at Small Door Veterinary, I successfully established and scaled operations, grew revenue, and led a high-performing team to deliver exceptional client experiences ensuring gold standard veterinary care. With a background in veterinary care, fitness, hospitality, and the arts, I bring a diverse skill set in leadership, problem-solving, and project management. Im now looking for my next opportunity to drive growth and create impact in a leadership role that values innovation and relationships.

Experience

• Practice Manager · Small Door Veterinary04-01-2022 – 09-01-2024

  Oversee the successful establishment and daily operations of a veterinary practice, ensuring all facilities and brand standards are met. Collaborate with leadership to drive revenue, manage a high-performing team, and provide exceptional care. Address member complaints, cultivate an inclusive work culture, and assist with corporate initiatives.

• Manager of Instructor Licensing · 305 Fitness10-01-2021 – 01-01-2022

  Supported the Founder & CEO, collaborated across teams, improved network retention, managed design and launch of training app, and encouraged community building.

• Licensing Operations Specialist · 305 Fitness02-01-2021 – 10-01-2021

  Assisted with virtual instructor training sessions, maintained communications, supported instructors, collaborated with music department, and managed training content.

• Studio Manager · 305 Fitness12-01-2019 – 02-01-2021

  Oversaw operations of three studios, promoted sales, managed staff schedules, maintained customer service, and ensured accurate payroll.

• Assistant Studio Manager/Customer Experience Lead · 305 Fitness06-01-2019 – 12-01-2019

  Provided customer service, managed college ambassador program, maintained inventory, and supported client services.

Education

• The University of Texas at AustinBachelor's Degree, Choral Music Education

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