Chaelyn Smith

About

An entrepreneurial and driven first-year BCom Marketing Management student at the University of Johannesburg, who owns and operates a small business. Experienced in marketing, digital marketing, and financial management, with specialized knowledge in natural haircare. Adept at using social media analytics to drive targeted marketing strategies, and committed to maintaining strong client relationships through effective communication and personalized service. Demonstrates leadership and problem-solving abilities, with a keen attention to detail.

Experience

• Owner · Hair By Paris2022-01-01 –

  Database Management: Developed and maintained a client database to support personalized service and effective marketing. Marketing & Digital Marketing: Utilized social media analytics to track performance metrics and applied insights for targeted marketing strategies. Haircare & Industry Knowledge: Specialized in natural haircare, offering tailored advice and services. Stayed current on industry trends to incorporate the latest techniques and innovations. Interpersonal & Communication: Built strong client relationships through effective communication and a commitment to personalized service. Financial Literacy: Managed financial aspects of the business, including transactions and record-keeping. Problem-Solving: Employed critical thinking and collaborative problem-solving to address client needs and business challenges. Leadership: Demonstrated leadership in guiding client decisions and setting high service standards. Attention to Detail: Ensured precision in all aspects of hairstyling and client service.

Education

• University of JohannesburgBcom Marketing Management, Business, Management, Marketing, and Related Support Services
• McAuley House SchoolNational Senior Certificate
• YLEDYouth Development Programme Alumnus

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