Chase Bucklew
Content Leader managing internal & external content for >60m MAU focused user acquisition, retention, and decreased support volume.
7 yrs experience · Portland, OR · <10 hrs/week
About
They have held roles such as Angel Investor, Content Lead at Cash App, and Community Manager at Fractal.is. Experience includes Conversation Design, Newsletters, Help Centers, FAQs and more. Their responsibilities have ranged from overseeing content creation and management, managing community engagement, and coordinating logistics and talent development. They have also been involved in medical project coordination and residential counseling. With a strong foundation in psychology and a wide range of professional experiences, this individual brings a unique perspective and skill set to their work.
Skills
Experience
- Content Lead · Cash App10-01-2021
Led the content team at Cash App, overseeing the creation and management of content for the company's products and services.
- Community Manager · Fractal.is02-01-2022 – 02-01-2023
Managed community engagement and communication at Fractal.is.
- Content Specialist · Square12-01-2019 – 10-01-2021
Worked as a content specialist at Square, creating internal and external-facing resources for Cash App, coordinating change management, and managing various content initiatives and product releases.
- Medical Project Coordinator · Northwest Counseling Associates06-01-2019 – 11-01-2019
Responsible for medical distribution procedure across a campus of 70 youth, leading efforts to bring the program into compliance with state guidelines, overseeing medication administration, and training new employees about medical policy and procedures.
- Residential Counselor · Northwest Counseling Associates02-01-2019 – 06-01-2019
Enforced rules and implemented therapy in a Level 5 facility for delinquent boys, maintained service logs, and led shifts during manager absence while monitoring other staff members.
- Content Manager · RotoWire12-01-2015 – 06-01-2019
Oversaw a team of 10 employees during the production of content for ESPN and DraftKings contracts, and overhauled content pipeline procedure to improve turnaround time for daily and weekly articles.
- Content Manager · ProGuides06-01-2018 – 01-01-2019
Assisted with video and written content production, scriptwriting, voice acting, and overseeing a team of editors to meet strict deadlines. Achieved over 100,000 views on videos produced.
- Logistics & Talent Development Manager · Portland Trail Blazers @ the Rose Quarter03-01-2018 – 09-01-2018
Managed the Blazer5 NBA 2K League team, coordinated game day highlights, oversaw content pipeline, and coordinated logistics associated with team and talent-related functions.
Education
- University of OregonBachelor of Science - BS, Psychology
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