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Chaya Barrett

Chaya Barrett

Creative Pro and Instructional Designer

5 yrs experience · Baltimore, MD · <10 hrs/week

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About

I'm a fast learner with a keen interest in marketing, social media, training and development, instructional design, e-learning, and education, I'm passionate about applying my experience to assist companies in meeting their training needs. I'm experienced in designing and implementing training programs, conducting customer research, and utilizing social media and community outreach to engage learners.

Skills

Content CreationInstructional DesignJack-of-all TradesSocial Media CommunicationsVirtual Assistant

Experience

  • Creative Pro · Apple06-01-2018

    - Delivering Today at Apple courses to meet adult and youth learning needs. - Supporting onboarding of new employees by hosting CORE & role specific training sessions. - Supporting employee onboarding by serving as a panelist on college recruiting events in collaboration with Apple's Diversity & Inclusion team.

  • HelpLine Communications Coordinator · Apple06-01-2021 – 11-01-2021

    - Creating entertaining materials to promote HelpLine team engagement. - Promoting positive work environment through effective communication & active engagement for global HelpLine teams.

  • Operations Specialist · Apple03-01-2021 – 06-01-2021

    As an Operations Specialist, likely contributed to streamlining processes, managing inventory, and ensuring efficient operations within the company.

  • RCC Service Voice · Apple10-01-2020 – 01-01-2021

    As an RCC Service Voice, likely provided customer support and assistance, ensuring customer satisfaction and resolving issues effectively.

  • Instructional Designer · Kelly Benefits11-01-2021 – 01-01-2022

    - Worked with department administrators to determine course needs and set frameworks. - Developed, deployed and maintained robust training programs accomplishing department and facility goals. - Completed wide-ranging studies of learning topics and implemented into formal curriculum for workplace benefits, policies, and procedures.

Education

  • Towson UniversityMaster of Science - MS, Educational/Instructional Media Design
  • Towson UniversityBachelor's degree, Early Childhood Education and Teaching

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