Christine Lin

About

Product designer with a focus on learning technology and experience design. Experienced in UX/UI design across educational platforms, AI-powered tools, and video editing applications. Proven track record in both B2B and B2C environments, working closely with cross-functional teams to deliver intuitive and effective user experiences.

Experience

• UI/UX Design Intern · NYU Silver School of Social Work2025-02-01 –

  Project [Grief Learning Platform]: A non-profit web platform designed to help social work students learn about grief, loss, and bereavement through AI-powered tools and instructional design methodologies. Led the end-to-end UX design from 0 to 1, conducting user research, task analysis, and information architecture design to create an intuitive and structured learning experience. Designed and implemented an AI-powered chatbot (Langflow + Chainlit) using Retrieval-Augmented Generation (RAG), increasing response accuracy by 30% and enhancing student engagement. Built design system with documented UI components and interaction patterns, ensuring consistency and streamlining future front-end development. Worked closely with faculty, facilitating cross-functional collaboration to align UX, content strategy, and technical implementation. Project [Toolkit Website]: A teaching design toolkit website that provides instructors with a comprehensive collection of tools, tutorials, and resources to support course development and instructional design. Solely led the redesign of the Toolkit website, restructuring the platform to improve navigation, streamline content organization, and create a more intuitive user experience. Designed and integrated a new AI tools module, expanding the platform’s functionality to support faculty and students with AI-powered educational resources.

• Freelance UI/UX Designer · OpusClip2024-06-01 – 2024-08-01

  Project [OpusClip]: A B2C AI-powered video editing platform that helps beginners quickly create platform-specific video content. Led the UI/UX design from 0 to 1, conducting competitive analysis, designing user flows, and defining the end-to-end editing experience, from scripting to publishing. Collaborated with PMs and engineers to align design solutions with technical feasibility, ensuring an intuitive, AI-driven video editing workflow for seamless user onboarding.

• Freelance UI/UX Designer · Drayeasy Inc.2024-04-01 – 2024-06-01

  Project [DrayEasy]: A B2B web platform providing real-time freight quotes and top-tier trucking services, including short-haul drayage, LTL, and FTL shipping. Designed the FTL/LTL booking flow UI, creating structured form layouts, data visualization components, and interactive dashboards to enhance freight management efficiency. Refined information hierarchy and user flows, ensuring clear data presentation for tracking, scheduling, and optimizing logistics operations. Collaborated closely with PMs and engineers, aligning UI/UX decisions with business logic and technical constraints to streamline the platform's workflow.

• UX Research Intern · Meituan2024-01-01 – 2024-05-01

  Project [Ad Performance Optimization]: Conducted UX research to improve in-feed ad engagement and boost customer conversions on Meituan. Analyzed user behavior and ad performance data, optimizing campaign strategies to improve non-low-session rate (≥65%) and enhance customer retention. Conducted A/B testing on ad creatives and placement, refining ad targeting and engagement across Huawei, Xiaomi, OPPO, and Vivo platforms. Collaborated with marketing teams and external partners, aligning UX insights with business objectives to enhance ad effectiveness and ecosystem partnerships.

• Product Design Intern · Hangzhou Daodou Network Technology Co., Ltd.2023-04-01 – 2023-06-01

  Project [Copyright Protection Platforms]: Designed dashboards for Whale Copyright (B2B) and Rights Defender (B2C) web platforms, providing copyright protection services for businesses and individuals. Designed new dashboards for both platforms, creating data visualization and case tracking interfaces to help companies and law firms monitor copyright enforcement progress. Optimized information architecture to enhance usability, ensuring seamless access to case updates and legal processing workflows. Collaborated with PMs and engineers to align UI/UX design with business needs, improving system efficiency for legal case management.

Education

• New York UniversityMaster of Arts - MA, Learning Technology and Experience Design
• Zhejiang Sci-Tech UniversityBachelor of Engineering - BE, Industrial design

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