Cody Richmond
Operations and Customer Service Specialist
10 yrs experience · Youngstown, OH · 30-40 hrs/week
About
Experienced professional with a background in operations management, customer service, and team leadership. Proven track record in improving efficiency and profitability in the retail and manufacturing industries.
Skills
Experience
- Assistant General Manager · Steel Valley Brew WorksJanuary 2020 – Present
Oversaw daily operations, managed staff, and ensured customer satisfaction. Coordinated events and promotions, maintained inventory, and ensured compliance with health regulations. Increased efficiency and profitability through strategic planning and execution.
- Assembly Line Worker · General MotorsMarch 2015 – December 2019
Performed assembly line tasks, maintained quality standards, and ensured safety compliance. Collaborated with team members to improve efficiency and reduce waste.
- Cashier/Manager · Giant EagleJanuary 2010 – February 2015
Managed cashier team, ensured excellent customer service, handled transactions, and resolved customer issues. Trained new staff and implemented process improvements.
- Web design · Freelance04-01-2025
Took the key design notes supplied by the client and made them a professional designed website for their nonprofit organization
Education
- ComstockGeneral education
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