Rachel Hendricks

About

Communications and admin professional with 10+ years of experience in writing, editing, PowerPoint design, SOP development, event coordination, and administrative support. I'm organized, reliable, and experienced across a wide range of business tasks — from polished client-facing documents to behind-the-scenes operational work. Let's get things done.

Experience

• Operations Lead · Cvent2023-09-01 –
• Senior Operations Analyst, Technology · Cvent2021-09-01 – 2023-09-01
• Operations Analyst, Technology · Cvent2020-02-01 – 2021-09-01
• Operations Coordinator, Technology · Cvent2018-06-01 – 2020-02-01
• Event Coordinator · 718 Venue2017-08-01 – 2018-06-01

  -Responsible for touring and selling event space to potential clients -Served as coordinator for all events from first inquiry to completion of event by overseeing event design and logistics -Maintained event documents including contracts, room layouts, rentals and banquet event orders (BEO’s) and managed Gather and The Knot Pro software to follow up on inquiries and leads

• Sales Assistant · Miller and Smith2017-06-01 – 2017-08-01

  -Assist Sales Manager with greeting customers, giving preliminary sales presentation, collecting personal data, and scheduling appointments with potential buyers. -Managed prospects by setting up follow up meetings and entering data into Sales Simplicity Program.

• Marketing and Communications Intern · Loudoun County Government2017-06-01 – 2017-08-01

  -Assisted with the National Preparedness Month campaign, including maintaining Loudoun County’s Facebook and Twitter pages, writing press releases, and designing graphics -Created content inventory spreadsheet of Loudoun County Government’s website that was used by all 29 departments for website rebrand

• Public Affairs Intern · Loudoun County Sheriff Dept2017-05-01 – 2017-08-01

  -Interned in the 3rd largest Public Information Office, a 750-person department, in the state of Virginia -Assisted Sherriff Michael Chapman and former Redskin’s player, Gary Clarke, in planning and overseeing a 2-day Youth Fitness Camp for over 500 participants -Photographed, filmed, and edited various footage for country wide “9pm Routine” campaign and Youth Fitness Camp -Managed LCSD’s Facebook and Twitter with over 75K followers with daily tweets and posts regarding the 9pm Routine

• Catering Server · Hospitality House2016-10-01 – 2017-08-01

  -Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet according to Banquet Event Order -Carried plates of food on trays and serving guests -Kept glasses filled; remove each round of plates and replenish utensils -Performed cleaning tasks and breakdown of service

• Sales Team Leader · AroundCampus Group2016-05-01 – 2016-08-01

  -Led sales team in morning and afternoon meetings and set goals for the team -Marketed and sold advertising space in the campus publication and student night-life app UConnection -Scheduled appointments and presented advertising solutions to local business executives -Managed a territory, prospected, built rapport, and closed the sale

Education

• University of Mary WashingtonBachelor's degree, Marketing

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