Cole Thompson

About

AI Native Product Designer with experience leading UX and product work across onboarding, underwriting, and deal structuring workflows for a fintech funding platform. Skilled in designing production-level internal systems and customer-facing experiences, improving onboarding conversion and reducing application time, and driving AI-driven SEO strategy to increase traffic and secure enterprise deals. Also has experience building agentic AI portfolio tooling and conducting usability testing and UX research to improve navigation and wayfinding systems.

Experience

• Product Designer / Associate PM - Homegrown · Homegrown05-01-2025 – 03-01-2026

  Owned product and scaling initiatives across production-level internal underwriting systems and customer-facing experiences supporting business funding workflows. Led UX design and product development across onboarding, underwriting, and deal structuring flows used to evaluate and fund small businesses at scale. Reduced onboarding application time by ~7 minutes by restructuring multi-step form flows, improving data capture efficiency and reducing drop-off. Developed and implemented SEO strategies tailored for AI-driven discovery, contributing to a 300%+ increase in web traffic and securing a $25M enterprise deal through visibility. Contributed to the redesign and deployment of Homegrown’s website and brand system, improving trust, clarity, and inbound conversion. Partnered with engineering and leadership to define requirements, support scalable system design, and improve operational workflows tied to funding decisions.

• UX / Marketing & Growth Intern · Homegrown02-01-2025 – 05-01-2025

  Supported growth and product initiatives for a fintech platform serving multi-location brick-and-mortar businesses. Contributed to website and product experience improvements aimed at increasing inbound conversion and improving user understanding of funding products. Assisted in building design assets and workflows used across marketing and product surfaces.

• Web Designer (Contract) · Amy Moghanaki Coaching12-01-2024 – 12-01-2025

  Designed and deployed a website to support client acquisition and establish brand credibility. Structured content and booking flows to guide users from discovery to conversion. Built in Squarespace with SEO-conscious architecture and integrated scheduling.

Education

• Savannah College of Art & Design - Atlanta, GABFA, User Experience Design

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