Colleen M.

About

15 year veteran US product manager, currently Vienna-based. Ask me about: AI for product, GTM, and analytics functions. Passionate about building and scaling health, transportation, migration solutions and developing talent.

Experience

• Principal, Autonomous Mobility · NECTURE07-01-2025 –

  Building solutions for AV fleet owners, operators, and managers.

• Fractional Product Manager · Independent Consulting, Vienna07-01-2023 –

  Define and prototype GenAI, analytics, and marketplace products, improving customer acquisition & retention. Conduct ideal customer interviews and competitive research. Lead workshops to define Ideal Customer Profile, improving prioritization.

• AI Product Manager07-01-2023 –

  Positively impacted customer acquisition and retention, by developing product strategy, prototypes, and launch plans for GenAI, ML, and SaaS. Influenced product strategy through facilitating cross-functional offsites, researching, and conducting market tests, including customer interviews. Improved AI and ML models, training, and refinement through reinforcement training, human in the loop, and evals.

• Senior Product Manager · Adobe06-01-2021 – 07-01-2023

  Led global teams of designers, data engineers, and data scientists to build and launch customer journey usage dashboards and notifications that improved retention and upsell.

• Strategy & Operations Manager · Lyft09-01-2019 – 06-01-2021

  As part of Revops, developed and executed B2B growth strategy and annual planning. Worked closely with a team of data analysts, Product Marketing, Demand Generation, Sales, and Product to improve analytics around the customer journey, pivot during COVID-19, and launch 2 new successful verticals.

• Senior Consultant · Deloitte09-01-2016 – 09-01-2019

  Managed consulting engagements for CIO, Head of Engineering, Data, and Product clients. Managed teams maturing data management, engineering ops, and product innovation (object detection AI). Secured an $80M investment by building a quantitative prioritization and planning product 0-1.

• Consultant · Deloitte09-01-2013 – 09-01-2016

  Drove a cloud integration for a large airline, a back-office merger for a large healthcare system, and operated an executive leadership development program. Successes included saving $4.3B over 5 years and building a shared culture after several acquisitions.

• Analyst · Deloitte07-01-2011 – 09-01-2013

  Responsible for choosing a learning management system, digitizing global processes, and upgrading medical record systems for one of the largest health systems. Successes included identifying $20M of savings and converting to the ICD-10 standard.

• Intern · RESULTS and RESULTS Educational Fund09-01-2010 – 05-01-2011

  Researched the market for tuberculosis pharmaceuticals, multilateral programs, and opportunities for advocacy. Later became a lead volunteer for this organization and led groups in DC and MD to success.

• Intern · IDF Financial Services Pvt/ Ltd05-01-2010 – 07-01-2010

  Worked closely with the Chairman and Head of Finance of this rural microfinance startup, traveling to branch openings and meeting with donors. Worked on fundraising, marketing, strategy, and operations. Successes included scoring the organization's first grant from the State Bank of India.

Education

• American UniversityB.A., International Studies (International Economic Policy), Minor in Economics
• Coach University, Inc.Coach U Core Essentials Graduate
• Brown UniversityEthics in International Relations

Similar talent on Pangea

Josh Y.Principal / Senior Product Manager | New Product Development | Platform / API | Gen AI / Machine Learning | B2B SaaS | eCommerce | AdTech | FinTechKirkland, WABridget L.AI-Driven Product Management ExpertMMark B.AI Product Leader | Building AI systems for executives | CPO · Fractional · Contract | ex-Genesys · TripAdvisor · Ding | Former Genesys & TripAdvisor Product LeaderDublin, IrelandRobert B.AI Product Manager & Technical PM | Agent Platform Strategist (AI Agents, RAG, Governance)Washington, USA