Cristian Emanuel Matei

Cristian Emanuel Matei

Intermediate QA Tester I at Funcom

8 yrs experience · Bucharest, Romania · 30-40 hrs/week

About

With a strong foundation in Theology and Religious Vocations from Liceul Teologic Penticostal Emanuel, I have transitioned into a diverse professional career. Currently, I am a Quality Assurance Quality Control specialist at Funcom, where I focus on software testing and defect tracking. My previous experience includes a role as a Customer Service Representative at Tr it team, where I honed my skills in customer interaction and data processing. I also served as a QA/QC specialist at Olympus Keymed International Limited, ensuring product quality and production line efficiency. My career began with roles such as a Crew Member at Burger King UK, emphasizing teamwork and customer service, and an Online Marketing Specialist at AllProWeb, where I managed data processing and email communications. This varied experience has equipped me with a versatile skill set, adaptable to multiple industries.

Skills

Customer ServiceData ProcessingEmail SupportEmailsJIRAQAQuality AssuranceQuality ControlTestingVideo Editing

Experience

  • Quality Assurance Quality Control · Funcom08-01-2022

    As a QA, I am responsible for various tasks including software testing, identifying and tracking defects/bugs, and verifying remediation.

  • Customer Service Representative · Tr it team02-01-2021 – 08-01-2022

    Receiving calls, chats and emails for 5 US brands. Data entry and processing. Assisting customers to place orders or cancel them and provide them all information regarding their order.

  • Quality Assurance Quality Control · OLYMPUS KEYMED INTERNATIONAL LIMITED08-01-2017 – 12-01-2020

    My responsibilities were: -Inspection of the finished product (quality control) -Powering the production line -Painting products -Inspecting the products before they reach the production line

  • Crew Member · BURGER KING UK03-01-2016 – 04-01-2017

    My responsibilities as a team member were: -Communication and respect between team members. -Completing safety procedures and maintaining cleanliness during working hours. -Respect for customers and creating a pleasant experience for them.

  • Online Marketing Specialist · AllProWeb09-01-2014 – 07-01-2015

    My responsibilities at this job were: -Data processing of certain companies -Check emails - Microsoft office data entries

Education

  • Liceul Teologic Penticostal EmanuelBaccalaureate Diploma, Theology and Religious Vocations

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