Danny Fluck
Assistant Store Manager @ Curaleaf | Cannabis Retail Professional and Educator
3 yrs experience · <10 hrs/week
About
For over 15 years, I have worked in a multitude of arenas, troubleshooting creative, technical, and interpersonal problems, with the constant goal of facilitating a transformational customer experience. As a leader in the cannabis space, I provide a full spectrum of creative, emotional, and technical support. From touring bands to tech startups, from Fortune 500 companies to Hollywood, and now cannabis - I have seen it all, with a smile. Over 15 years in Customer Service Over 10 years providing IT Support and troubleshooting Over 10 years coaching and mentoring employees 2.5 years in Cannabis Retail Skilled operational point person Emotional point person Extremely calm under pressure Thoughtful leader with a strong focus on employee morale Proven track record for talent acquisition, mentorship, employee retention and success Career Highlights: 2007: iPhone launch, Apple Store Cambridgeside 2008: Creative at Apple Store The Grove in Los Angeles, CA (flagship). Taught one-to-one courses. Authored in-store workshops and training materials. 2012: Touring road crew, Childish Gambino Camp Tour. Backline/Playback tech during shows, rehearsals and soundcheck. 2014: Launch of Dubspot Los Angeles, an outpost of an NYC electronic music and DJ school. Taught courses and helped establish classroom operating procedures. 2015: Nova Rockafeller Canadian Tour opening for All Time Low. Drums/Playback/Musical Director. 2016: IT and Desktop Support at The Walt Disney Company 2018: A/V Support at Hulu Corporate 2019: Background Actor at Central Casting. Sag-eligible. 2022: Helped launch recreational cannabis sales in Phillipsburg, New Jersey. Promoted to Floor Manager at the highest-volume cannabis retail location in the state, and the #1 performing store for TerrAscend in North America. 2023: Promoted to Assistant General Manager at The Apothecarium in Maplewood, New Jersey. Created and implemented SOPs for dispensary operations. Acquired and developed talent for sales, inventory, and leadership teams. 2024: The Apothecarium voted 2024 Weedmaps Best Mid-Sized retailer in New Jersey
Experience
- Assistant Store Manager · Curaleaf08-01-2024
Hybrid Medical/Adult Use Dispensary Operations, Cannabis and Ancillary Product Knowledge, Trends, Team Building & Growth, SOPs & Reinforcement, Merchandising, Customer Journey, Education, Consumption, Music, Drug Policy, Culture
- Assistant General Manager, Floor Supervisor · TerrAscend12-01-2021 – 08-01-2024
AGM at The Apothecarium in Maplewood, NJ, 2024 Weedmaps Best Mid-Sized Dispensary. As a Floor Supervisor, likely contributed to overseeing daily operations, managing staff, and ensuring customer satisfaction.
- Audio Visual Technician · Kforce Inc09-01-2021 – 11-01-2021
As an Audio Visual Technician, likely responsible for setting up, operating, and maintaining audio and visual equipment.
- Audio Visual Technician · Hulu01-01-2018 – 01-01-2019
As an Audio Visual Technician, likely responsible for setting up, operating, and maintaining audio and visual equipment.
Education
- Berklee College of MusicElectronic Music Production and Design
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