Tayla Arsenault

About

With a diverse background in office management, sales coordination, and dispensary operations, I bring a wealth of experience in client relations, administrative support, and inventory management. Currently serving as an Office Manager at Hometown Automotive since January 2023, I excel in maintaining strong relationships with clients and vendors, managing budgets, and enhancing office efficiency. Previously, I was a Sales Coordinator at Resinate Inc, where I optimized transportation processes, led warehouse teams, and improved supply chain management. My career began as a Dispensary Technician at Caroline's Cannabis, where I provided exceptional customer service and maintained high inventory accuracy. My skills in administrative support, human resources, and social media management make me a versatile professional capable of driving organizational success.

Experience

• Office Manager · Hometown Automotive01-01-2023

  Develop and maintain strong relationships with clients and vendors. Manage and schedule appointments, meetings, and events. Oversee email correspondence, calendar scheduling, and task prioritization for efficient day-to-day operations. Manage office budget and expenses to ensure cost-effectiveness. Provided administrative support by maintaining office supplies, organizing files, and preparing reports for management. Implement new systems to enhance organization and efficiency. Assisted with human resources tasks such as recruiting and onboarding new employees. Manage accounts payable and accounts receivable processes, ensuring timely payments and collections. Manage social media accounts and online presence by creating engaging content, monitoring responses, and analyzing performance metrics.

• Sales Coordinator · Resinate Inc08-01-2021 – 12-01-2022

  Develop and maintain a strong healthy relationship with clients and vendors. Managed and optimized transportation processes under state guidelines for a cannabis company. Resolved customer complaints and resolved issues related to shipping and delivery. Led a team of warehouse staff in executing daily shipping and receiving tasks. Implemented new supply chain processes to improve warehouse organization and increase productivity. Monitored inventory levels and streamlined warehouse operations to ensure timely delivery of goods and maintain accurate inventory tracking. Collaborated with cross-functional teams to optimize supply chain management, logistics, and sales strategies. Maintain sales database; including onboarding new clients, processing and fulfilling of purchase orders, applying payments, and identifying opportunities for additional sales. Provide sales and administrative support, including preparation of weekly, monthly, and yearly reports and audits.

• Dispensary Technician · Caroline's Cannabis07-01-2020 – 08-01-2021

  Offered exceptional customer service while promoting the company brand and educating customers on the companys mission and values. Provided expert knowledge about product offerings and application, utilizing management software for efficient inventory tracking, customer service, and state compliance. Processed customer transactions efficiently, managing inventory with a 99% accuracy rate. Managed inventory control and dispensed medications for an average of 200 customers daily, ensuring compliance with state regulations.

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