Dicky Setiawan

About

Assistant Manager specializing in operations, strategy, and analytics, with experience bridging data analysis and business execution. Skilled in performance tracking, stakeholder collaboration, and cross-functional alignment to drive operational improvements. Strong analytical foundation with hands-on involvement in reporting, strategic experimentation, and turning insights into scalable impact.

Experience

• Assistant Manager - Operations & Strategy with Analytics · Remote Work2023-02-01 –

  • Manage daily operations across 3 core teams to drive execution and team alignment. • Collaborate with C-level executives to deliver performance insights and guide strategic decisions using interactive KPI dashboards. • Partner daily with the Vendor Coordinator through frequent A/B and A/B/C testing to maximize revenue flow and optimize channel performance. • Collaborate cross-functionally with the Marketing Team to align performance reporting with growth priorities, turning data insights into actionable strategies that drive acquisition, retention, and revenue impact.

• Assistant Manager - Operations, Strategy & Analytics · Fantasy Sports2023-02-01 –

  • Lead daily operations across Customer Support, Payment Processing, and Telemarketing teams. • Partner with the in-house payment channel coordinator to evaluate provider performance. • Led cross-functional crisis response during a February 2025 platform incident. • Collaborate with the promotion team to execute strategic user acquisition campaigns. • Design and maintain an operational dashboard used in internal meetings.

Education

• Universitas Multimedia NusantaraBachelor of Business Administration - BBA, Management Information Systems, General

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