Sarah Messenger

Operations and Support Manager specializing in Administrative Support, Backend Systems, Project Management, and Custom Workflows

8 yrs experience · <10 hrs/week

About

With nearly six years of experience in administrative support, business operations, and optimizing systems, I help entrepreneurs, founders, and CEOs save time and energy by managing the moving parts behind the scenes. My skills ecosystem includes the following: Calendar & inbox management, SOP creation and process optimization, vendor and team coordination, project tracking and reporting, CRM management, meeting prep, follow-ups, and travel logistics, automations and workflow creation. What sets me apart is my proven ability to anticipate needs rather than simply following a task list. My former clients and co-workers would say that I excel in proactive strategy, highly effective communication, and unmatched organization in project management and execution. I love seeing a full project or launch come together seamlessly, with all moving parts executed as anticipated. In work, I'm type A++, can be a bit of a perfectionist, and am always looking for the next tool or system to make day-to-day operations flow better than the week before. I love collaborating, researching, and am a master in the art of the pivot. I'm thrilled by new challenges and am frequently signing up for new courses to improve my tech stack knowledge. I live and breathe details and development. I’m a sounding board, a shoulder, and the type of support that you're likely dreaming of for your team. Out of work, I'm a mother, a wife, and an avid reader. I can drop some money in a bookstore and Substack is definitely my most used social media app. I am currently looking for a new career home - in an administrative and/or operations role, customer/client management, or perhaps something out of the box, where my skills will thrive.

Experience

  • Operations Manager (remote) · Monday's Creative House2024-08-01 – 2025-12-01
  • Customer Success Manager · SpotHopper2022-05-01 – 2024-05-01
  • Project Manager (remote + contract) · Shine Talent Group2022-06-01 – 2022-12-01
  • Project Manager (freelance + contract) · Baylor Line Foundation2022-03-01 – 2022-12-01
  • Operations Manager (remote) · Doni Brown LLC.2020-10-01 – 2022-03-01
  • Administrative Assistant · Purdy Mobility Group2018-12-01 – 2020-06-01
  • Server | Regional Trainer · Willie's Grill and Icehouse2015-08-01 – 2019-03-01

Education

  • Sam Houston State UniversityBachelor of Business Administration - BBA, Business/Corporate Communications

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