Elen Zanazanyan

About

Creative Marketing Specialist with a strong foundation in cross-cultural communication, digital marketing, and logistics coordination. Experienced in developing marketing strategies, managing client relationships, and utilizing CRM tools to optimize sales and marketing workflows. Skilled in cross-cultural engagement, with proficiency in multiple languages and international experience.

Experience

• Logistics Coordinator · Logistics T. T.2022-06-01 – 2022-12-01

  Coordinated communications by making calls to drivers, providing instructions, and ensuring timely updates on delivery statuses. Managed email correspondence with companies and external partners, handling inquiries, gathering necessary details, and ensuring smooth information flow.

• Sales & Marketing Intern · Stamina-Sales Outsourcing Company2025-04-01 – present

  Collaborated with the Sales Department to manage client communication, handle inbound/outbound calls, and organize meetings. Supported the Marketing Department with customer relationship management (CRM) tasks, focusing on segmentation, lead tracking, and engagement strategies. Gained hands-on experience using Pipedrive CRM to streamline sales and marketing workflows.

Education

• Yerevan State UniversityBachelor's degree, International and Intercultural Communication
• Universidad Camilo José CelaMaster's degree, Digital Marketing

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