Endita Wanjiru

About

Experienced Human Resources Administrative Assistant with a demonstrated history of working in the automotive industry. Skilled in Microsoft Excel, Customer Service, Sales, Accounting, and Public Speaking. Strong administrative professional with a Bachelor's degree focused in Business Administration & Microfinance from Strathmore University. Currently studying Project Management in the university of Nairobi.

Experience

• Retail Store Manager · Alata Exclusive Stores02-01-2021 – 09-01-2022

  Managed the store and performed administrative tasks such as sales, human resource management, bookkeeping, banking, system administration, customer service, debt collection, and social media marketing. Coordinated social media marketing strategies to promote brand awareness. Delivered excellent customer service and adhered to standard practices to maximize sales. Managed inventory tracking and physical inventory counts to minimize loss. Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties. Generated repeat business by responding to customer concerns with friendly and knowledgeable service. Built customer confidence by actively listening to concerns and complaints and resolving them.

• Property Manager · Berjan Company Ltd05-01-2017 – 01-01-2021

  Handled resident complaints and expedited maintenance requests. Inspected properties regularly to identify deficiencies and schedule repairs. Collected monthly service charges, rental fees, deposits, and payments. Updated tenant and unit information to keep current in the housing database. Met prospective tenants to show property and assess applications or sign leases. Investigated and resolved property complaints and violations aimed at maintaining a decent living environment.

• Distribution Sales Manager · Kasarani Distributors04-01-2016 – 04-01-2017

  Involved in major distribution of East African Breweries Products across Turkana County. Responsibilities included assessing stock quality and accuracy against paperwork, tracking merchandise movements between receiving, storage, and shipping to facilitate operations, optimizing inventory management by employing automated systems, corresponding with establishment representatives to rectify damages, shortages, and non-conformity, and requisitioning and storing shipping materials and supplies to maintain inventory stocks.

• Human Resource Assistant Temp. · Strathmore University07-01-2015 – 02-01-2016

  Assisted in data collection for institution-wide job analysis and evaluation exercise, supported by a third-party consultancy firm. Created, organized, and maintained employee personnel files to keep sensitive data secure. Guided new employees through orientation and onboarding process. Scheduled appointments, meetings, and conferences for the Human Resource Department. Created and maintained accurate job descriptions and carried out a company-wide job analysis with the help of consultants. Utilized HRIS for HR operations, record keeping, and communications.

• Human Resource & Administrative Assistant · Associated Motors Limited11-01-2014 – 06-01-2015

  Managed full-cycle human resource operational activities to maximize HR employee performance. Supported top talent identification, executing onboarding, orientation, and benefits. Initiated employee evaluation process and recommended policy changes to help staff progress towards readiness goals. Identified operational weaknesses to improve or innovate people, programs, and processes. Cultivated community relations with referral agencies to maintain good public relations, e.g., FKE Federation of Kenyan Employers. Investigated workplace issues with professionalism and sensitivity and detailed incident reports to senior executives.

• Project Manager · Lish AI Labs10-01-2022

  AI trainer/ Annotation AI and ML Operations AI and ML Researcher Generative AI Consultant

• Project manager · Lish AI labs10-01-2022

  AI and ML researcher AI and ML Trainer/ Annotation Generative AI consultant

• Freelancer · Digital Marketing Agencies10-01-2022

  1.Create and Manage Projects – Set up projects in Click-up, define objectives, and break them down into tasks and sub tasks. 2.Develop Timelines & Roadmaps – Use Gantt charts to create project timelines, set dependencies, and track progress. 3.Assign Tasks & Responsibilities – Allocate tasks to team members and set priorities. 4.Use Templates for Efficiency – Implement and customize Click-up templates for recurring project types (e.g., SEO campaigns, social media strategies). 5. Track Progress with Kanban Boards – Visualize task flow with Click-Up’s Board view for agile management. 6. Set Up Automations – Automate repetitive tasks, such as moving tasks to different statuses when completed. 7. Monitor Workload & Capacity – Use the Workload view to balance team members' capacity and prevent burnout. 8.Utilize Checklists & SOPs – Create step-by-step checklists for common processes (e.g., ad campaign launches, content approval). 9.Manage Team Communication – Use Click-Up comments, chat, and mentions to keep discussions organized. 10.Hold Daily Stand ups or Weekly Meetings – Use Click-Up Docs or Whiteboards to plan meetings and note action items. 11.Share Client Updates – Provide clients with real-time project tracking through shared dashboards or guest access. 12.Store & Manage Files – Keep important documents, assets, and reports within Click-Up for easy reference. 13.Set Task Due Dates & Reminders – Ensure deliverables (e.g., blog posts, ad creatives, reports) are completed on time. 14.Use Dependencies & Milestones – Link dependent tasks and set milestones for major project phases. 15.Track Deadlines with Calendar View – Sync tasks with Google Calendar to avoid missing deadlines.

• Freelance · Digital Marketing Agencies11-01-2022

  1.Create and Manage Projects – Set up projects in Click-up, define objectives, and break them down into tasks and sub tasks. 2.Develop Timelines & Roadmaps – Use Gantt charts to create project timelines, set dependencies, and track progress. 3.Assign Tasks & Responsibilities – Allocate tasks to team members and set priorities. 4.Use Templates for Efficiency – Implement and customize Click-up templates for recurring project types (e.g., SEO campaigns, social media strategies). 5.Track Progress with Kanban Boards – Visualize task flow with Click-Up’s Board view for agile management. 6.Set Up Automations – Automate repetitive tasks, such as moving tasks to different statuses when completed. 7.Monitor Workload & Capacity – Use the Workload view to balance team members' capacity and prevent burnout. 8.Utilize Checklists & SOPs – Create step-by-step checklists for common processes (e.g., ad campaign launches, content approval). 9.Manage Team Communication – Use Click-Up comments, chat, and mentions to keep discussions organized. 10.Hold Daily Stand ups or Weekly Meetings – Use Click-Up Docs or Whiteboards to plan meetings and note action items. 11.Share Client Updates – Provide clients with real-time project tracking through shared dashboards or guest access. 12.Store & Manage Files – Keep important documents, assets, and reports within Click-Up for easy reference. 13.Set Task Due Dates & Reminders – Ensure deliverables (e.g., blog posts, ad creatives, reports) are completed on time. 14.Use Dependencies & Milestones – Link dependent tasks and set milestones for major project phases. 15.Track Deadlines with Calendar View – Sync tasks with Google Calendar to avoid missing deadlines.

Education

• University of NairobiMaster's degree, Project Planning & Management
• College of Human Resource ManagementHigher Diploma in Human Resource Management, Human Resources Management and Services
• Strathmore UniversityBachelor of Commerce - BCom, Business Administration and Management, General
• Strathmore UniversityBachelor's degree, Business Administration & Microfinance
• Busara Forest View High SchoolKenya Certificate of Secondary Education, Kenyan Certificate of Secondary Education (K.C.S.E)

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