Erika S.

Erika S.

Technical Product Manager | Workflow Optimizer | CSPO | CSM

9 yrs experience · Nashville, TN · <10 hrs/week

About

I consider myself an achievement-oriented professional with a proven track record in Product and Project Management, bringing skilled experience and a special talent for building up teams and collaborating cross-functionally, optimizing workflows, and driving efficiency in every area I work. I enjoy continuously seeking opportunities to make a positive impact at work and leveraging my skills to contribute to the success of dynamic and inclusive organizations. My background is diverse and includes project management for data center and smart building construction as well as B2B SaaS Product roles in fintech, supply chain, and the healthcare industry. I've worked all across the board: directly with clients, on frontend UIs, and in the backend with developer-heavy teams. I am a Certified Scrum Product Owner and Certified Scrum Master proficient in Atlassian Suite, Azure Data Factory, AWS, Salesforce, and other common tools. In general, I am dedicated to delivering high-quality results while fostering positive, long-term working relationships. Outside of work, I am passionate about rock climbing, hiking, traveling, history, and engaging in local and environmental volunteering initiatives.

Skills

Agile Project ManagementProduct ManagementSoftware DevelopmentUser Research

Experience

  • Product Manager · HealthTrust07/2024 – present

    Led cross-functional initiatives that required deep collaboration between internal stakeholders and external partners, improving coordination and reducing bottlenecks in the integration process. Designed and implemented processes to optimize supplier journey integrations, improving operational efficiency and increasing revenue realization by 67% in under 2 quarters.

  • Technical Product Owner, Integrations · HealthTrust09/2023 – 05/2024

    Designed and implemented processes to optimize supplier journey integrations, improving operational efficiency and increasing revenue realization by 67% in under 2 quarters. Developed integration playbooks and workflows to ensure smooth onboarding and operational efficiency.

  • Technical Product Manager, Platform · HealthTrust08/2021 – 07/2023

    Developed budget and data import tools, reducing manual effort and saving 300-400 hours per month, leading to a 20-25% reduction in client onboarding time. Drove cross-functional alignment and research for new testing features to unlock top enterprise customer segments.

  • Data Project Manager, Implementations · HealthTrust06/2021 – 08/2022

    Led strategic frameworks for data analysis and customer feedback, ensuring product solutions aligned with business goals and improved client impact measurement.

Education

  • Northeastern UniversityBachelor's Degree, Marketing & Management Information Systems

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