Cat Mathison

About

Collaborative Creative Problem-Solving Advocate | Embracing What If Scenarios | Spreading Kindness at Every Turn My experience has equipped me with a unique blend of technical expertise, a customer-centric mindset, and strong cross-functional collaboration skills. I thrive in dynamic environments, leveraging my analytical acumen to identify opportunities, shape product vision, and lead high-performing teams toward success. As a seasoned professional, I excel in building user experiences, and implementing effective customer communication strategies. My approach is anchored in data-driven decision-making, curiosity, experimentation, and a relentless pursuit of continual improvement. There is always something new to learn, or something that has shifted for the customer that requires a thoughtful response. I love taking something from opaque to clear and getting to the why around any decision to build consensus. I have loved each opportunity to build solutions with both customers and colleagues from varied backgrounds and cultures. My international upbringing, spanning Barcelona, Spain, education in Germany, and residence in France during university, enriches my approach to collaboration. Let's solve the big puzzles together!

Experience

• Principal Product Manager · Tideworks Technology01-01-2024 – 07-01-2024

  - Worked with highly complex stakeholder groups to make frequent and dynamic prioritization decisions. - Championed the product to clients, delivering engaging presentations and fostering strong relationships with key customers. - Mentored & lead teammate Product Owners in managing scrum teams, eliciting & documenting software requirements, & managing customer priorities. - Provided clear, consumable updates to upper management about the status of projects and programs.

• Group Product Manager · Tideworks Technology03-01-2020 – 03-01-2024

  - Oversaw the launch of a new product, at 16 distinct sites while teams moved to 100% remote work. - Defined product strategy, vision, and roadmap with the Product Managers and in collaboration with Engineering. - Represented the product portfolio while engaging with different segments in the workplace like Client Success, Project Management Office.

• Customer Success Engineer · Tideworks Technology03-01-2016 – 03-01-2020

  - Partnered with customers, project managers, & product engineering to gather, document, & implement complex business software requirements for marine terminal operating systems. - Guided user acceptance testing (UAT) on marine terminal operating system & billing products & partnered with product engineering business analysts, developers, & software testers to resolve problems in a timely manner. - Lead conference room pilots and project gap analysis & documentation for complex projects.

• Business System Analyst · Tideworks Technology07-01-2012 – 03-01-2016

  - Wrote, managed, and accepted complex user stories for the marine terminal operating system & billing products. - Supported scrum development teams throughout the software development life-cycle to ensure that sprint objectives were met & the highest priority work was delivered with excellent levels of quality. - Identified, documented requirements, & implemented product gaps & customer requirements in order to ensure the product roadmap provided the best value possible to our customers.

Education

• University of WashingtonBachelor's degree, European Studies/Civilization

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