Esther Kuan
User-Centered Design, Product Operations, Project Management
6 yrs experience · Daly City, CA · <10 hrs/week
About
Hi I am Esther, a UX designer and program manager with a passion for design and a knack for building out timelines, managing ticket systems, and organizing information. I thrive in cross-functional work environments and enjoy supporting designers in running more efficient and meaningful workflows. Connect with me at estherikuan@yahoo.com.
Skills
Experience
- UX Program Manager (via Millenium software) · YouTube2023-09-01 – 2024-12-01
Supporting ACE GenAI team to help establish process and provide operational support for the team. Supporting Media Generator UX design lead for process and design.
- User Experience Designer · Robert Half2022-09-01 – 2023-09-01
Designing the intranet system with Sharepoint Classic and Sharepoint Modern to keep 10,000+ users up to date with the latest information.
- Jr Technical Project Manager · Osmo2020-06-01 – 2022-07-01
Manage projects end-to-end from ideation, production to launch. This includes ensuring timeliness for each deliverable and communicating risks regarding project delays for the Reading Adventure program. Establish and improve processes for the PM and cross-functional teams, including creating a hardware timeline model, working with designers to create new flows for art proofing, and setting up PM work flows on Miro.
- Packaging Supply Chain · SunPower Corporation2019-02-01 – 2020-05-01
Assisted in creation and implementation of packaging parts for new module frames for solar panels and validation of the packaging configuration via ISTA and shipping testing standards while maintaining cross-functional communication. Collaborated with global suppliers and worked with various plastics materials including nylon and PP for packaging corner clips. Created and updated SOPs for testing procedures and packaging procedures as needed. Identified and implemented packaging cost reduction solutions with the sustainability team, following SunPower environmental guidelines.
- Packaging Development · Benefit Cosmetics2018-07-01 – 2019-01-01
Assisted the packaging department with various tasks including utilizing excel for project tracking to help secure timely project launch dates. Proofchecked packaging information with QA before mass production and worked cross-functionally with art to establish packaging graphics. Created and organized packaging specifications for supplier reference.
Education
- Maryland Institute College of ArtMPS, UX Design
- San José State UniversityBachelor of Science - BS, Packaging Science
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