Eu Joe See

About

Strategic Technology Executive with 22+ years of experience, including 19+ years across Financial Services (Banking, Insurance, RegTech). Regional IT PMO and delivery leader focused on digital transformation, IT financial governance and FinOps, and regulatory-compliant cloud modernisation across Southeast Asia and APAC. Experienced leading multi-million-dollar portfolios, building cloud engineering and governance frameworks, negotiating vendor contracts to reduce cost exposure, and providing executive/board-level communications while supporting technology strategy, architecture, and large-scale teams.

Experience

• Chief of Staff & Interim CTO · VALSEA02-01-2025

  • Serve as Chief of Staff to the CEO, acting as strategic partner and operational backbone for executive decision-making, board communications, and organisational priorities. • Appointed Interim CTO to provide technology leadership continuity, overseeing technology strategy, architecture decisions, and engineering teams during a critical growth phase. • Lead technology roadmap planning and governance, establishing engineering best practices, CI/CD pipelines, and cloud-first infrastructure strategy to support rapid scaling. • Manage key stakeholder and investor relationships on behalf of the executive team, preparing board decks, executive briefings, and strategic presentations. • Oversee technology cost governance — cloud compute, infrastructure, and SaaS spend — ensuring financial discipline aligned with company runway and growth stage.

• Head of Regional IT PMO · ETIQA INSURANCE2024 – 02-01-2025

  • Regional PMO Transformation: Scaled the Regional IT PMO from 4 to 20+ Project Managers, overseeing a diverse portfolio across Malaysia, Indonesia, Philippines, Cambodia, and Singapore. • IT Financial Governance: Engineered a Project-Based Chargeback Framework and established the groundwork for IT Resource Capitalisation, shifting IT from a cost centre to a value-driven investment model with clear CapEx/OpEx accountability. -- 1 of 3 -- • Vendor Cost Reduction: Personally led high-stakes contract negotiations with key vendors, reducing software licensing exposure from tens of millions to RM 2M in reusable equity. • Portfolio Execution: Accountable for the successful delivery of Etiqa's digital roadmap, including a new Core Insurance Platform, Regional Mobile Application, and Customer Web Portal. • Operational Excellence: Developed an ITSM Strategy and IT Services Catalogue to improve transparency in ROI and Cost-Benefit Analysis (CBA) for all regional initiatives. • Modernisation: Orchestrated enterprise-wide cloud adoption and the transition to CI/CD pipelines, significantly reducing time-to-market for digital products.

• Senior Project Manager · PRUDENTIAL SERVICES SINGAPORE2017 – 2022

  • Cloud Transformation: Led the regional migration of critical Actuarial, Compliance, and Risk infrastructure to Microsoft Azure, delivered on time with full regulatory compliance. • FinOps & Cost Optimisation: Implemented proactive cloud cost management strategies including Reserved Instances and Spot Pricing, reducing annual regional cloud spend by approximately 20%. • Governance & Engineering: Built the cloud engineering team from the ground up and developed a comprehensive Cloud Governance Framework embedding cost controls and compliance checkpoints into delivery. • Compliance & Resilience: Ensured all DR and Business Impact Analysis (BIA) protocols adhered strictly to MAS TRM and HKMA requirements across Singapore and Hong Kong. • Delivered executive-level programme reporting to regional CTO and business stakeholders. -- 1 of 3 --

• Director of Service Delivery · UNIFY CLOUD LLC2022 – 2023

  • Global Delivery Leadership: Directed a global team of 30–40 architects and engineers, managing a diverse project portfolio ranging from under $100K to over $10M across Financial Services and Healthcare. • Framework Development: Established a standardised Service Delivery Framework and PMO to ensure end-to-end governance and consistent delivery quality. • Guided solution blueprints for complex migrations from on-premises environments to Azure, GCP, and AWS, focusing on scalability and Disaster Recovery (DRaaS). • Acted as executive sponsor on strategic accounts, managing escalations, SLA governance, and client executive relationships. -- 1 of 3 --

• Systems Support Manager · PUBLIC BANK BERHAD2004 – 2017

  • Infrastructure Management: Led a regional team of 20+ IT professionals managing network operations and Data Centre environments across Malaysia. • Large-Scale Rollouts: Directed the standardisation of peripherals and infrastructure for 250+ branches across Malaysia, on time and within budget. • Regulatory DR: Spearheaded the development of a geographically dispersed DR plan in full compliance with BNM Technology Risk Management guidelines.

Education

• Deakin University, Melbourne, AustraliaBachelor of Computing, Bachelor of Computing

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