Gaurav Pandey

About

Currently pursuing a Master of Science in Human Computer Interaction at DePaul University Jarvis College of Computing and Digital Media, expected to graduate in 2024. Holds a Bachelor of Architecture from Manipal Academy of Higher Education, completed in 2019. Professional experience includes a role as a UX Designer & Researcher at DePaul iDLab, where responsibilities encompass user research, wireframing, prototyping, and cross-functional collaboration. Also serves as a Graphic Designer at DePaul University, focusing on visual content creation and brand consistency. Previous experience includes a UX Designer position at DFM Foods Limited, enhancing digital product interfaces and conducting user testing. Additionally, has architectural experience as a Senior Architect at AWOL Design Studio, leading projects and coordinating with clients, and as a Junior Architect at The Busride Design Studio, supporting design processes and project execution.

Experience

• UX Designer & Researcher · iD-Lab08-01-2023

  Improved the learnability and adoption rate of RJW’s ‘Edge’ platform by addressing 41 key issues identified using heuristics and stakeholder interviews. Spearheaded a comprehensive redesign of the 'Edge' platform interface, enhancing data visualization elements and brand identity, which led to a ~40% increase in client satisfaction ratings reported in follow-up surveys. Identified Thrivia AI’s unique value proposition by comparing key competitors’ products through competitive audits. This strategy informed market positioning, enhanced brand recognition, and increased traffic by ~15%. Presented detailed solutions for information architecture, user flows and wireframes to C-suite executives, resulting in high client satisfaction and earning two new contracts to further develop their products.

• Graphic Designer · DePaul University09-01-2022 – 06-01-2024

  As a Graphic Designer, likely responsible for creating visual content, designing marketing materials, and collaborating with various departments to maintain brand consistency.

• UX Designer · DFM Foods Limited02-01-2022 – 08-01-2022

  Championed end-user experience by conducting in-depth user research, revealing that aggressive marketing content caused significant drop-off; the redesign efforts led to a ~50% increase in task completion rates on the internal platform. Spearheaded cross-departmental collaboration among design, software development, and marketing teams to implement agile methodologies; led to a ~30% reduction in project turnaround time while maintaining high-quality standards despite shifting project requirements. Created and refined 20+ visual assets for HR initiatives, aligning each piece with the company’s mission; achieved a ~90% endorsement rate from executives, strengthening the overall corporate image and employee engagement.

• Senior Architectural Designer · AWOL Design Studio08-01-2021 – 02-01-2022

  Conducted in-depth consultations with 10+ clients and end-users to identify key pain points, resulting in the creation of impactful project briefs that align with business strategy and user motivations. Directed a team comprising 2 designers and 3 engineers to execute projects from initial concept through final delivery; streamlined design specification delivery, resulting in project completion 2 weeks ahead of schedule.

• Junior Architect · The Busride Design Studio12-01-2019 – 08-01-2021

  Facilitated the successful renovation of an art gallery for a high-profile auction, collaborating with 10+ stakeholders to streamline execution, resulting in a seamless opening that attracted over 500 attendees. Led design teams and meetings with high-profile clients for smaller interior design projects and met expectations of aesthetics, quality, and cost. Leading to a project feature in Vogue.

Education

• DePaul University Jarvis College of Computing and Digital MediaMaster of Science - MS, Human Computer Interaction
• Manipal Academy of Higher EducationBachelor of Architecture - BArch, Architecture

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